At Santiam Hospital & Clinics, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and empowered to make a difference. Our commitment to excellence in patient care is matched by our dedication to employee growth and well-being. As part of our team, you’ll have access to cutting-edge medical technology, ongoing professional development opportunities, and a collaborative culture that encourages innovation and teamwork. Join us at Santiam Hospital & Clinics, where your skills and compassion will be appreciated, and together, we can make a positive impact on the health and lives of our community.
With 12 clinics offering 8 specialties, you’ll be part of a diverse and dynamic healthcare community. We’re proud to have been named the 2024 Best Place to Have a Baby, Best Hospital as well as receiving accolades for our Surgery Center and Women’s Clinic, reflecting our unwavering commitment to providing exceptional care for our patients.
This position is for a Full Time- Limited Duration- Community Health Worker Apprentice.
Job Responsibilities:
- Phone calls, making calls and returning calls to team members and the public
- Special projects (organization)
- Data entry
- Establish trusting relationships with patients and their families while providing support, encouragement, and feedback.
- Convey the purposes and services of a program to the user population and the impact the program or service would have.
- May need to visit patients in their homes to assess the patient, their living conditions, and meet with family members or caretakers.
- Advocate for patient and act as a liaison between the patient/family and community service agencies (I.e., schools, hospitals, support groups, etc.).
- Help patients in utilizing resources, including scheduling appointments, and assisting with completion of applications for programs for which they may be eligible.
- Assist patients in accessing health related services, including but not limited to: obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and social services.
- Facilitate communication and coordinate services between providers.
- Motivate patients to be active, engaged participants in their health.
- Effectively work with people (staff, clients, doctors, agencies, etc) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions.
- Build and maintain positive working relationships with the clients, providers, nurse case managers, agency representatives, supervisors and office staff.
- Continuously expand knowledge and understanding of community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program; volunteer resources and the practices associated with using volunteers, operations, functions, policies and procedures associated with the department or program area, procedures and resources available to handle new, unusual or different situations.
- Other duties as assigned.
