Professional Billing Specialist
At Santiam Hospital & Clinics, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and empowered to make a difference. Our commitment to excellence in patient care is matched by our dedication to employee growth and well-being. As part of our team, you’ll have access to cutting-edge medical technology, ongoing professional development opportunities, and a collaborative culture that encourages innovation and teamwork. Join us at Santiam Hospital & Clinics, where your skills and compassion will be appreciated, and together, we can make a positive impact on the health and lives of our community.
With 11 clinics offering 8 specialties, you’ll be part of a diverse and dynamic healthcare community. We’re proud to have been named the 2024 Best Place to Have a Baby, Best Hospital as well as receiving accolades for our Surgery Center and Women’s Clinic, reflecting our unwavering commitment to providing exceptional care for our patients.
Responsibilities
- Identify and correct potential problems with patient eligibility for healthcare benefits provided by insurance carriers
- Manage incomplete insurance claims
- When directed, manage workers’ compensation claims
- Manage incomplete patient account issues
- Manage incomplete Santiam Medical Group patient account tasks, including those designated at Administrative or Phone Messages, Patient Cases, Clinician and Non-Clinician
- When applicable, scan patient check payments for electronic deposit
- Communicate professionally and effectively with patients who have patient inquiries, including such inquiry made in person, by telephone, and via billing line voicemail
- When directed, assist with conversion of applicable patient accounts from receivable to bad debt, working with coordination with applicable collection agencies
- Sort incoming mail that relates to patient accounts and insurance carriers
- Transfer information about patient insurance benefits to applicable patient management software
- Coordinate service provision with that of Medical Clinics and Hospital Departments
- Adeptly use electronic medical record and patient management system
- Attend monthly meetings of patient accounts service professional staff
