Title: National Security and Background Investigations Manager

Location: San Antonio, TX

Position Type: Full time (30-40+ hours/week), hourly.

Contract: GSA

Education Level: Bachelor’s Degree

Job Category: Health Care

Start Date: March 1, 2025

SIN Number: 621-100

Our Company Promise:

We are committed to providing our Employees a stable work environment with equal opportunity for learning and personal growth. Vighter’s Mission is to provide efficient, fast, high quality healthcare staffing to our clients.  Our Culture’s 5 key elements are crucial to the effectiveness of our employees in accomplishing our mission. These elements are:

• Dependability
• Integrity
• Personability
• Transparency
• Responsiveness

Creating and cultivating this Culture within the organization is our commitment to our employees. Above all, Vighter employees will be provided the same concern, respect, and caring attitude that they are expected to share externally with every Vighter Client and Customer.

Summary:

Vighter LLC is seeking an experienced National Security and Background Investigations Manager, who will lead, mentor, direct and be responsible for the security and background investigation functions that impact medical services and collaborates with the management team in overall planning and execution of program directives.

This position requires the ideal candidate to plan, conduct, and coordinate with Department of Homeland Security (DHS)/CBP’s Office of Personnel Resources (OPR) Federal Tier IV Background Investigations (BI) of any contracted medical providers and medical support staff before they are cleared to work at a secure DHS/CBP facility. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day, 7 days a week to assure a safe working environment to include the co-located medical unit. Contracted medical staff work together with CBP personnel to provide health care services for persons of all ages, to include infants, children, adults, and pregnant females, which requires, per DHS policy, to possess a cleared Tier IV BI.

Due to the extensive length for BI clearance process to occur, this position will conduct their own organization’s pre-employment background checks of any selected medical provider and medical support staff candidates prior to initiating a BI with DHS/CBP OPR.

Principle Accountabilities:

• Conducts pre-employment background investigations for the purpose of determining employment suitability of persons who require access to sensitive or classified U.S. Government information to include the following:
  1. Criminal history
  2. Drug testing
  3. Educational and medical licensure/credential verification
  4. Online/Social Media checks
  5. Credit check
• Perform subject and source interviews using tact and professionalism while following Federal background investigation standards.
• Perform record searches.
• Once medical staff candidates clear pre-employment background investigations, promptly (within 24-72 hours of clearing pre-employment background investigations) ensure submission of candidates’ E-QIP forms to initiate the Tier IV BI on-line (or hard- copy documents, as required) to DHS/CBP’s OPR.
• Consistently track no less than weekly, in close coordination with the DHS/CBP’s OPR, COR, CO, and/or OCMO medical staff, the status of medical staff candidates’ Tier IV BI.
• Communicate to both COR, CO and OCMO medical staff medical staff candidates who successfully cleared DHS/CBP’s Tier IV BI in a prompt manner (within 24-48 hours) for these individuals to then begin work IAW SOW.
• Adhere to timeliness and quality requirements for completing work.
• Performs record keeping functions in accordance with program policies and the system of records management.
• Adhere to security policies and requirements regarding safeguarding of information, retention and submittal of case related information and training.
• Attends general staff meetings and works with the DHS/CBP personnel, Contracting Officer Representative (COR), Contracting Officer (CO), and Office of the Chief Medical Officer (OCMO), as directed.
• Completes all annual training as directed.
• May be required to visit various medical units at various Border Patrol Stations (BPS), Field Offices (FO) and/or temporary DHS/CBP facilities (e.g., soft sided facilities) within DHS/CBP sector/region.
• Flexible scheduling and overtime are optional, as available.
• Duties will be performed on-site at medical units, which may rotate within a specific region or sector.
• Limited telework may be considered for certain oversight positions.
• Will effectively create spreadsheets, diagrams, PowerPoint presentations, and other forms of training or reporting, using Microsoft Office or other technology-based software.
• Works with OCMO to review and clarify any reporting requirements, address any auditing concerns or findings as needed
• Functional proficiency and ability to document patient-centered health care in the required electronic health record or electronic medical record, in the required format, in a timely manner, and in compliance with contract policy and guidance.
• A deep sense of purpose and dedication to the United States and our U.S. Military Veterans, their Families, and other patients as assigned.
• An unshakeable adherence to quality and continuous process improvement.
• An apolitical, patient-centered focus that drives to enhanced care and patient satisfaction
• Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII).
• Provide training and support to remote employees on timekeeping systems and processes, including troubleshooting issues and providing guidance on using timekeeping tools.
• Stay informed about changes in timekeeping technology, regulations, and best practices, and make recommendations for updates and improvements to timekeeping processes.
• Other duties as assigned.

Knowledge and Skills:

• Must have exceptional customer service skills.
• Employees shall be technically proficient in the skills necessary to fulfill the job requirements, including ability to speak, understand, read and write English fluently.
• U.S. Citizenship is required.
• Current SSBI or active security clearance based on an SSBI
• Ability to work in a fast-paced changing environment with limited supervision
• Excellent organizational, scheduling and prioritization skills.

Education:

• Bachelor or Associate’s degree from U.S.-based college or university.

Qualifications:

• Successful completion of a Background Investigator National Training Standards (NTS) compliant investigator training course AND one of the following:
• Two (2) years of Specialized Experience (general background investigations as a local, State, military or Federal law enforcement officer or background investigations for a federal agency) within the last five (5) years.
• Defense Counterintelligence Security Agency (DCSA) credentials and Experience conducting Federal background investigations for DCSA (previously NBIB, OPM) are preferred.

Duty Hours / On-call Requirements:

• Generally speaking, the corporate office is open 8 a.m.-5 p.m.; however, during times of rapid mobilization, hours may be extended to include days, nights, weekends and holidays. The are opportunities across a multitude of locations and shifts.
• We try our best to accommodate your schedule, so please inform Vighter of your desired schedule and/or geographic limitations in advance.

Work Environment:

• Location: Vighter Corporate HQs, San Antonio, TX
• Supportive team of healthcare professionals and administrative staff.
• Opportunity to work with diverse populations, including immigration and asylum personnel and underserved communities.

Travel:

• As required to satisfy the contractual obligations. Commute is non-compensatory. All official travel is government-funded.

Benefits:

• Competitive salary and comprehensive benefits package, with Medical, Dental, and Vision insurance available for W2 full time employees.
• Company-paid basic Life and AD&D insurance and subsidized health insurance (W2).
• Paid time off and holidays.
• Professional development and promotion opportunities.

Physical Requirements:

• Must be able to sit for more than 8 hours per day, must be willing to work overtime if necessary.
• Must be able, with advance notice to float to surgical sites within 15 miles.
• Must be able to use an elevator or walk up and down stairs.
• Must be able to lift up to 40 pounds and carry up to 10 feet.
• Must be able to routinely grasp or handle objects, use finger dexterity, bend elbows/knees and reach above and below shoulders.
• Must be able to read and interpret handwritten and typewritten print.
• Must be able to communicate by voice and detect sound by ear.
• Must be able to perform duties in an indoor or outdoor environment
• Must undergo Urine Drug Screening (UDS).
• Positions require applicants to be US Citizens, 21 years or older. 
• Must complete criminal background check, and Child Abuse and Neglect (CAN) background check. 

Vighter LLC is an equal opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Position is contingent upon contract award.

#IND2025

#zr

#vighter