Title: Training Manager
Location: San Antonio, TX
Position Type: Full time (30-40+ hours/week), salary.
Contract: GSA
Education Level: Bachelor’s Degree
Job Category: Health Care
Start Date: March 1, 2025
SIN Number: 621-100
Our Company Promise:
We are committed to providing our Employees a stable work environment with equal opportunity for learning and personal growth. Vighter’s Mission is to provide efficient, fast, high quality healthcare staffing to our clients. Our Culture’s 5 key elements are crucial to the effectiveness of our employees in accomplishing our mission. These elements are:
- Dependability
- Integrity
- Personability
- Transparency
- Responsiveness
Creating and cultivating this Culture within the organization is our commitment to our employees. Above all, Vighter employees will be provided the same concern, respect, and caring attitude that they are expected to share externally with every Vighter Client and Customer.
Summary:
Vighter LLC is seeking a highly motivated and experienced Training Manager to join our team. In this role, the Training Manager will be responsible for developing, implementing, and managing comprehensive training programs to enhance the skills, knowledge, and performance of our employees. The ideal candidate will have a strong background in instructional design, training facilitation, and project management, with a passion for driving continuous learning and development within the organization.
Principle Accountabilities:
- Ensure all prescribed training is assigned, monitored, and tracked for the entire project.
- Utilize a variety of delivery methods, including instructor-led training, e-learning, webinars, workshops, and simulations, to accommodate diverse learning styles and preferences.
- Facilitate training sessions and workshops for employees at all levels, ensuring engaging and interactive learning experiences.
- Serve as a subject matter expert and resource for trainers and facilitators, providing guidance, coaching, and support as needed.
- Monitor and evaluate training effectiveness through assessments, feedback mechanisms, and performance metrics, adjusting as necessary to improve outcomes.
- Coordinate training logistics, including scheduling, venue selection, equipment setup, and materials preparation.
- Manage training budgets, resources, and vendors to ensure cost-effective delivery of training programs.
- Maintain training records and documentation, including participant attendance, evaluations, and completion certificates, in compliance with regulatory requirements and organizational policies.
- Ensure compliance with required training programs upon hire and annually as designated.
- Stay abreast of industry trends, best practices, and emerging technologies in training and development.
- Conduct needs assessments and program evaluations to identify areas for improvement and innovation in training delivery and content.
- Collaborate with the Manager to implement enhancements and updates to training programs based on feedback and evaluation results.
- Lead and mentor a team of trainers, instructional designers, and training coordinators, providing guidance, support, and professional development opportunities.
- Foster a culture of learning and development within the organization, promoting the value of ongoing skill enhancement and career growth.
- Moderate proficiency in, common word processing, presentation and spreadsheet software programs; and knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information and Personally Identifiable Information (PII).
- Expertise in motivational interviewing with minors and adults.
- Provide patient referral(s) to CBP contract medical personnel for further assessment.
- Coordinate priority transfer and continuity of care to Health and Human Services (HHS)/Office of Refugee Resettlement (ORR).
- Functional proficiency and ability to document patient-centered health care in the required electronic health record or electronic medical record, in the required format, in a timely manner, and in compliance with contract policy and guidance.
- A deep sense of purpose and dedication to the United States and our U.S. Military Veterans, their Families, and other patients as assigned.
- An unshakeable adherence to quality and continuous process improvement.
- An apolitical, patient-centered focus that drives to enhanced care and patient satisfaction
- Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII).
- Provide training and support to remote employees on timekeeping systems and processes, including troubleshooting issues and providing guidance on using timekeeping tools effectively.
- Stay informed about changes in timekeeping technology, regulations, and best practices, and make recommendations for updates and improvements to timekeeping processes.
- Other duties as assigned.
Knowledge and Skills:
- Must have exceptional customer service skills.
- Employees shall be technically proficient in the skills necessary to fulfill the job requirements, including ability to speak, understand, read and write English fluently.
Education:
- Bachelor’s degree in Human Resources, Education, Instructional Design, or related field. Master's degree preferred.
Qualifications:
- Minimum of 5 years of experience in training and development, with at least 2 years in a leadership or managerial role.
- Proven expertise in instructional design principles, training delivery techniques, and adult learning theories.
- Strong project management skills, with the ability to manage multiple priorities and deadlines.
- Excellent communication, presentation, and facilitation skills, with the ability to engage and inspire learners of diverse backgrounds and levels.
- Proficiency in learning management systems (LMS), e-learning tools, and other training technologies and systems.
- Experience in developing and delivering training programs in areas such as leadership development, compliance training, technical skills, and customer service.
Duty Hours / On-call Requirements:
- Generally speaking, the corporate office is open 8 a.m.-5 p.m.; however, during times of rapid mobilization, hours may be extended to include days, nights, weekends and holidays. The are opportunities across a multitude of locations and shifts.
- We try our best to accommodate your schedule, so please inform Vighter of your desired schedule and/or geographic limitations in advance.
Work Environment:
- Location: Vighter Corporate HQs, San Antonio, TX
- Supportive team of healthcare professionals and administrative staff.
- Opportunity to work with diverse populations, including immigration and asylum personnel and underserved communities.
Travel:
- As required to satisfy the contractual obligations. Generally, travel is limited to commute from residence to the worksite. Commute is non-compensatory. All official travel is government-funded.
Benefits:
- Competitive salary and comprehensive benefits package, with Medical, Dental, and Vision insurance available for W2 full time employees.
- Company-paid basic Life and AD&D insurance and subsidized health insurance (W2).
- Paid time off and holidays.
- Professional development and promotion opportunities.
Physical Requirements:
- Must be able to sit for more than 8 hours per day.
- Must be willing to work overtime if necessary.
- Must be able, with advance notice to float to surgical sites within 15 miles.
- Must be able to use an elevator or walk up and down stairs.
- Must be able to lift up to 40 pounds and carry up to 10 feet.
- Must be able to routinely grasp or handle objects, use finger dexterity, bend elbows/knees and reach above and below shoulders.
- Must be able to read and interpret handwritten and typewritten print.
- Must be able to communicate by voice and detect sound by ear.
- Must be able to perform duties in an indoor or outdoor environment.
- Must be able to pass a criminal background investigation.
- Must undergo Urine Drug Screening (UDS).
- Positions require applicants to be US Citizens, 21 years or older.
- Must complete criminal background check, and Child Abuse and Neglect (CAN) background check.
Vighter LLC is an equal opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Position is contingent upon contract award.
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