Partner Coordinator, EMS

Job Title: Partner Coordinator, EMS

Department: Client Services

Location: Remote

Who You Are:

The Partner Coordinator manages the day to day tasks and processes that support the client’s strategic marketing and/or enrollment management plan including, but not limited to, budgets and billing processes, deadlines and production traffic flow, creative approvals, and client relationships. The Partner Coordinator will report to the VP of Account Management and supports the client portfolios for the Fee for Service (FFS) team to ensure client satisfaction.  

If you have a keen eye for detail, excellent problem-solving skills, and a knack for building strong relationships, we'd love to hear from you!

Here are the abilities that we seek out:

• Develops and maintains strong relationships with clients by gaining in depth knowledge of the client’s strategy, delivering excellent customer service, and knowing key client contacts, decision makers, and end users to facilitate execution of client services.
• Develops and maintains strong relationships with co-workers and internal business partners to facilitate execution of client services.
• Focuses on project management of work required for client; completes tickets, work orders, action requests, and other processes to manage the internal creative projects from start to finish.
• Ensures project deadlines are established and communicated to the appropriate parties, then monitors progress, proactively communicating changes as needed.
• Completes client’s billing processes. 
• Provide regular updates on status of activities and workflow to the Account Manager, external partners and other relevant internal teams and constituents.
• Serve as primary administrative role
• Assists in facilitation of client visit prep and logistics – meeting notices, catering, etc.
• Document preparation for meetings
• Primary responsibility for recaps, documentation and archiving of information
• Maintain and update task lists for all activities required for clients
• CRM administrator for Client information

Who We Are:

EducationDynamics is a marketing and enrollment management company that is transforming the way students connect with the right school for them. Join our big-hearted team of higher education experts—we specialize in market research, advertising, multichannel marketing, lead generation, and enrollment management for over 500 US colleges with a focus on adult online education.
EDDY is always looking for exceptionally savvy, driven individuals who are passionate about helping our partner institutions understand, engage, enroll, and retain students. Our collective passion and shared mission led to EDDY being recognized as a 2024 Great Place to Work®. Our headquarters are based in Lenexa, Kansas, but our team is expanding every day with over 425 members across the country.

What You Offer:

Educational Requirements and Background

Bachelor’s degree in Marketing, Communications, Advertising, or related field or experience, preferred but not required

Required Skills:

• Has 1-3 years demonstrated experience with the following:
• Managing projects or events from concept to completion including logistical, analytical, and customer facing aspects
• Balancing the priorities and demands of multiple projects utilizing time management skills to prioritize workload and achieve goals
• Maintaining defined standards through quality control processes
• Providing excellent customer service
• Building relationships at all levels
• Managing the work progress and product of others
• Writing and editing proposals and presentations
• Proficient in Microsoft Office Suite (Outlook, Word, Power Point) with advanced skills in Excel.

Special Requirements Specific to Job:

• Demonstrated critical thinking, decision-making, and problem-solving skills
• Excellent written and verbal communication skills including the ability to successfully work with all levels of management
• Ability to manage multiple projects and priorities at one time and meet deadlines
• Ability to resolve conflicts and manage stress

Preferred Skills:

• Internship or previous agency experience
• Understanding of the higher education sector
• Experience with Salesforce.com, and Trello is a plus

What We Offer:

Our Core Values:

Working Together
We value the people we work with and genuinely enjoy the work we do together.
Working with Standards
We hold ourselves to high standards.
Driving Great Outcomes
We focus on achieving results and making a real impact.

Our Commitment to Advancement

At EDDY, we value learning and aim to provide a space for everyone to grow and share their knowledge by giving tuition reimbursements for expenses incurred through accepted universities. With this approach taken, we also recognize the hard work of our team members and promote them when these accomplishments present themselves.
Other advantages to working at EDDY include:

Medical, dental and vision coverage

401K Plan

Remote work or flexible schedules

Unlimited Paid Time Off (PTO)

Training and growth opportunities

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