-
Customer Service Orientation – Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times.
-
Professionalism – Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.
-
Christ-first Faith – Provides spiritual support to community members, including students, on their Christian faith journey.
-
Adaptable/Flexibility – Ability to change or adjust to change.
-
Analytical Thinking & Decision Making – Identifies and understands trends and/or issues, connects data points through analysis and logical conclusions/actionable strategies.
-
Change Management – Ability to drive and implement change both internally and externally.
-
Confidentiality – Maintains the necessary confidentiality and discretion required for the position.
-
Conflict Management – Functions professionally and wisely during difficult conversations, while under stress, and while managing challenging situations.
-
Continuous Improvement – Implement or brainstorm ways to optimize a process.
-
Develops Others – Ability to promote continuous improvement within teams and/or individuals.
-
Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.
-
Establishes Trust – Gains the confidence of others by actions and words that promote being honest, forthcoming, and vulnerable.
-
Leadership/Influence – Ability to motivate, coach and develop others, as well as influence a group of people to achieve common goals, and implement university strategies. Strong supervisory skills.
-
Problem-solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.
-
Project and Time Management – Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
-
Results Orientation & Accountability – Takes accountability and identifies, executes and drives actions to consistently achieve desired results.
-
Self-development – Grow one’s self-awareness, abilities, skills, and/or talent.
-
Strategic Mindset – Ability to step out of the everyday details, view the situation from above and provide an objective perspective
-
Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally.