ESSENTIAL SKILLS AND EXPERIENCE:
- High school diploma or GED from an accredited institution
- Certified Pharmacy Technician and/or Certified Medical Assistant, required. Certified Pharmacy Technicians must be in good standing with Arizona State Board of Pharmacy and remain so for their duration of employment with Adelante Healthcare.
- Three (3) plus years of medication management experience.
- Two (2) plus years of experience in a healthcare or pharmacy setting.
- 340B experience strongly preferred.
- Excel experience required.
- Strong analytical skills with attention to detail and the ability to translate data into a quality analysis.
- Self-motivated, action-oriented, strong drive with the ability to make decisions, act independently, and meet deadlines.
- Medication insurance billing and medication claim submission experience.
- Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations).
- Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations.
POSITION REPONSIBILITIES
- Achieve therapeutic goals and improving patient outcomes.
- Assist patients with barriers to care.
- Communicate with pharmacy staff and providers on patient outcomes.
- Prioritize patients’ immediate needs.
- Maintain health plan metrics criteria in portals.
- Analyze spreadsheets and patient data.
- Provide support in medication adherence opportunities as well as other pharmacy related needs.
- Prioritize converting prescriptions to 90 or 100-day supply.
- Monitor single fills to help anticipate when next fill is due.
NONESSENTIAL SKILLS AND EXPERIENCE:
- Experience working in a Federally Qualified Health Center
Additional Duties and Responsibilities
- Other duties as requested or assigned
Patient-Centered Medical Home (PCMH)
All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.
Adherence to Compliance and Code of Conduct
All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.
In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.
