Compliance Data Analyst

ABOUT LIFEMOVES 

LifeMoves is the largest provider of interim housing and support services in the Bay Area. Last year LifeMoves  serviced over 7500 clients and returned over 2,000 people to housing and stability for 86% of families and 67% of  individuals who engaged in their programs. With over two dozen and counting interim housing and service  communities from Daly City to San Jose, LifeMoves gives our neighbors experiencing homelessness a temporary  place to call home while providing intensive, customized case management through both site-based programs and  community outreach that teaches and reinforces skills that clients need to return to and sustain stable housing.  

POSITION PURPOSE 

The Compliance Data Analyst will use the Homeless Management Information System (HMIS) and LifeMoves’  internal Salesforce system (Voyager) to provide timely and accurate data for deliverables within the Grants,  Contracts, and Compliance (GCC) team or the larger Development team. Data will be requested for recurring  contractually obligated reports, scheduled and unscheduled funding applications, and ad hoc requests. The  Compliance Data Analyst will also participate in regular data audits and data documentation projects, as well as  assist the Data and Compliance Manager with HMIS user management. A successful analyst will collaborate closely with staff from both the GCC and development teams to understand and fulfill reporting needs, communicate effectively, and deliver excellent customer service to stakeholders. 

This role qualifies for a hybrid schedule (a minimum of two days in the office and a maximum of three days remotely).

ESSENTIAL JOB RESPONSIBILITIES 

Data request management:  

• Collaborate in monitoring data request ticketing system.  

• Determine the parameters of requests and follow up with requesters as needed. 

• Determine the scope and timeline of each request and what tools are necessary to fulfill the re quest (e.g., Salesforce report or dashboard, Tableau visualization, Excel document)  

• Follow up with requesters to ensure their needs were met in a timely manner; document any is sues and revise processes as necessary for improvement. 

Reports management:  

• Manage reports, dashboards, and folders for assigned portfolios of work (e.g., one county or pro gram type).  

• Collaborate with GCC and Impact and Learning teams to develop consistent definitions and ap proaches, document analysis, and report processes. 

• Create new processes and report forms as needed to analyze and report on data for newly cre ated programs effectively. 

• Collaborate with GCC and Impact & Learning teams to organize and manage all report and dash board folders. 

o Cull non-necessary reports and report types  

o Create and manage naming conventions for reports, folders, and dashboards  

o Add descriptions to existing reports and rename as necessary 

o Monitor user-added reports to ensure proper naming, descriptions, and filing  

o Data clean-up and other duties as assigned.  

o Assist with data clean-up projects to ensure efficient, accurate data reporting.  

o Assist with HMIS user management and HMIS-related requests from system administrators.  

QUALIFICATIONS 

• Intermediate to advanced skills in Microsoft Office suite, including Word and Excel  • Prior experience creating cloud-based dynamic reports (e.g., using Salesforce, Tableau, or other ap plications)  

• Strong attention to detail and ability to detect discrepancies  

• Excellent communication skills  

• Proven ability to focus on a large volume of variable details  

• Deadline-oriented and adept at managing dynamic priorities  

• Self-sufficient and able to work independently while discerning when to seek further guidance  • Flexible – open to new ideas, strategies, and methodologies  

• Committed to collaborative teamwork and LifeMoves mission and values  

• Familiar with general issues of homelessness and LifeMoves mission, programs, and operations 

PHYSICAL DEMANDS 

The physical demands described here represent those that an employee must meet to perform the essential  functions of this position successfully. Reasonable accommodations may be made to enable individuals with  disabilities to perform the functions. While performing the duties of this position, the employee is regularly required  to talk, hear, and communicate with both adult professionals. The employee must frequently use hands or fingers  and handle or feel objects, tools, or controls. The employee must frequently stand, walk, sit, and reach with hands  and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities this position  requires include close vision, distance vision, and the ability to adjust focus. 

COMPENSATION AND BENEFITS 

This rewarding role offers a competitive annual base salary and an opportunity to participate in the LifeMoves benefits package. 

LifeMoves is an equal opportunity employer (EOE) committed to building a culturally diverse staff representing the communities we serve. We  provide equal employment opportunities to all individuals without regard to age, race, color, religion, sex, national origin, political affiliation,  marital status, physical or mental disability (non-disqualifying), sexual orientation, membership or non-membership in an employee  organization, personal favoritism, lived experiences or any other non-merit-based factor. Candidates who are bilingual/bi-cultural, of color,  Native/Indigenous, with disabilities, who identify as LGBTQIA+, or who are members of other marginalized groups are strongly encouraged to  apply. We aim to create and sustain inclusive, equitable, and welcoming environments where everyone can thrive. 

This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and  change at any time, with or without notice, in accordance with the needs of LifeMoves. Since no job description can detail all the duties and  responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job,  reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s  responsibility. 

If you require a disability accommodation during the application process, please contact the Human Resources Department at (650) 685- 5880.