ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS
- Education: Associate Degree in Business Administration or a related field. Five years of experience as an administrative / program assistant or project manager can replace education requirement.
- Experience: 2 + Years’ experience in office administration or project management.
- Confidentiality: Strong sense of discretion and confidentiality required.
SECTION 2: JOB-RELATED DUTIES – ALL STAFF
· Attendance and Punctuality: Punctual and regular attendance.
· Attitude and Courtesy: Is respectful and courteous to others, practice’s ability to cooperate. Is attentive to the concerns, ideas, and issues expressed by others. Shows consideration for and values the opinions of clients, other staff, and the general public.
· Communication: Uses appropriate internal and external, written, and verbal communication skills.
· Confidentiality: Can be relied upon to maintain customer and agency confidentiality.
· Creativity and Innovation: Proposes creative ideas and seeks out better methods.
· Decision-making Skills: Demonstrates proper judgment and decision-making skills. Secures relevant information, appropriately identifies causes of problems, and takes or recommends appropriate course of action.
· Flexibility: Demonstrates a willingness to follow instructions and to perform duties outside of normal realm of his/her job description as requested by his or her supervisor. Accept flexible work schedules and assignments as appropriate to meet the needs of the agency, its customers, and clients.
· Fiscal Responsibility: Is careful with agency resources. Use materials and equipment in a cost-effective manner. Limits and documents improper use of agency resources. Seeks cost containment and/or lower cost solutions. Prevent loss of income to CHI as a result of vacancy loss, lost rental payments, and/or damages or failure to meet program milestones.
· Job Knowledge: Demonstrates understanding of the principles, methods, and processes needed to perform the job.
· Performance: Meets productivity standards. Has the ability to implement and follow a project through to completion in a timely fashion. Produce neat, accurate, and thorough work. Can perform under pressure, within deadlines and has ability to work independently and to prioritize. Can begin and complete tasks without assignment and repeated oversight. Maintain charts and files in an orderly fashion.
· Professional Development: Shows ambition and interest in pursuing career development; expands on job-appropriate skills.
· Response to Supervision and Training: Listens effectively; seeks, accepts, and integrates into his/her daily routine constructive criticism, advice and guidance.
· Reliability in Reporting: Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI. Information is accurate.
· Safety Practices: Knows and observes safe working conditions, maintains safe work practices, makes supervisor aware of any unsafe working conditions. Be comfortable with conducting room searches.
· Teamwork: Encourages, enhances, and contributes to group efforts for the betterment of the entire agency, assists as necessary.