Senior Operations Coordinator

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

CHI’s Senior Operations Coordinator is responsible for ensuring that the agency’s internal processes and infrastructure supports CHI’s mission driven initiatives.  The Senior Operations Coordinator will perform a range of administrative and technological functioning within the agency. Under the direction and supervision of the Director of Operations, the Senior Operations Coordinator with coordinate all assigned special projects.

Pay: $65,000 per year

Schedule: Monday - Friday 8am -4pm on call 24 hours /7days a week

Location: Gowanus/Park Slope, Brooklyn NY

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

These duties are essential and specific to the successful implementation of the position.

Information technology:

• Ensure the ongoing maintenance and updating of information systems and infrastructure, including hardware, software, and data base applications, review and approve all purchase requests.  
• Conducts needs assessment and oversees the selection, purchase and maintenance of all office equipment and supplies.  This includes phone systems, copiers, cameras, fax machines, postage machines audio/visual equipment and conference room furniture, etc. 
• Responsible for and assist in training of staff on new software, computers, and office equipment. 
• Maintain all CHI camera systems:  including new installations and updating old systems.
• Make sure camera systems are accessible to electronic devices, and review footage as needed. 
• Serve as a liaison between agency staff and NST.

Administrative Operations:

• Coach, mentor, prioritize and assign daily responsibilities for the administrative staff. 
• Maintain all CHI camera systems:  including new installations and updating old systems. Make sure camera system is accessible to electronic devices.  Review footage as needed and provide clip to program. 
• Master filing and archiving: manage CHI Corporate Documents, both paper and electronic; maintain master grant and contract files, letters of agreement, insurance certificates, contracts, leases and other legal documents and agreements. 
• Communicate with landlord any maintenance, health, and safety concerns of sites.
• Coordinate ordering of food with food vendors
• Reconcile, cross reference, and approve food and security invoices
• Ensure F02, F80, and food certifications are up to date and on file.
• Complete monthly health and safety inspections of sites
• Complete footage requests when necessary
• Oversee city fleet and drivers with fleet manager
• Facilitate the filling and payment of laundry cards
• Facilitates Id creation and uniform assignment
• Act as liaison between the landlord and CHI
• Oversee maintenance staff in Brooklyn and Bronx
• Work with Program Department staff in scheduling security guards for various shifts in Brooklyn and Bronx counties. 
• Reconcile invoice and submit to Director of Operations for approval.
• Facilities Management (including office leases, office equipment, furniture, camera systems, office supplies, etc.)
• Under the direction of the Director of Operations, implement an efficient procurement procedure.
• Manage inventory supply of computers, IT equipment, furniture, etc.
• Hold staff meetings with direct reports to ensure effective communication.

ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS

• Education:  Bachelor’s degree in related field required

• Experience: 5-7 years of relevant experience would be acceptable in lieu of education requirement.
• Certifications: Required to obtain a Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems in Homeless shelters (F80) within the first 30 days of employment and maintain throughout employment.
  • Required to obtain an Occupational Safety and Health Administration (OSHA) 30-Hour Online Training for Construction and General Industry Course within the first 90 days of employment and maintain throughout employment.  
  • Required to obtain a Food Handlers Certificate from a credentialed company through the Department of Health.

• Must complete a TB test (traditional test, QuantiFERON or X-ray) upon hire and annually thereafter.
• Communication: Excellent verbal and written communication skills.  Proficiency in English required.
• Travel: Ability to travel to satellite locations throughout the agency, both within and outside of region      as needed.
• Computer Skills:  Intermediate or expert level proficiency in MS office (Word, Excel, PowerPoint, Access), Outlook, and on the internet
• Physical Performance: Ability to lift, carry, and move heavy objects (up to 50lbs), tour entire property, walk distances, and climb stairs (2-4 flights).  
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls.

Other Skills: Possession of key competencies, including conflict management, business negotiation, organization and decision making.

• Valid driver’s license. 
• Ability to travel to satellite locations throughout the agency, both within and outside of region as needed. 
• Refined ability to delegate responsibilities and provide leadership and training to key personnel.
• Possession of key competencies, including conflict management, business negotiation, organization and decision making.
• Intermediate or expert level proficiency in MS Office (Word, Excel, PowerPoint, Access), Outlook, and on the internet.
• Strong and evident belief in the mission and core values of Community Housing Innovations.

DIVERSTY, EQUITY, AND INCLUSION

Community Housing Innovations Inc (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. Community Housing Innovations is committed to diversity, equity, and inclusion.

This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.