CASE MANAGER HV Supported Housing

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

Responsible for ensuring that all program participants are provided with the services necessary to promote personal and economic independence, to have skills to obtain, maintain, and retain permanent housing, and are living in well-maintained units.

Pay: $25.49 (Hourly) -$53,000

FSLA: Non-exempt. Overtime eligible. 

Location: White Plains NY

Schedule: Monday-Friday 10AM-6PM.

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

           These duties are essential and specific to the successful implementation of this position.

• Adheres to and enforces program regulations, policies, and procedures.  Ensures that all clients are receiving quality services that are in compliance with the program.
• Screens individuals referred to program and facilitates admissions.  Reviews rules, rights, property reviews, key distribution, and the lease with tenant.
• Assists clients in developing an Independent Housing Plans (IHP) by identifying the participants’ housing needs and goals.
• Provides information, referrals, counseling, crisis intervention, direct service, and advocacy services.
• Develops and maintains a resource network for referrals as related to the needs of the individuals being served in supervised programs. Collaborates with OMH, DCMH, DSS, Health Homes, property management, and other service providers to assist in fulfilling IHP and program requirements.
• Assists clients with direct services such as current and projected budget, assistance with ADL skills and utility payments, ect. as appropriate.
• Responsible for face-to-face meetings with clients no less than twice per month (or more based on program requirements needs).
• Inspects living spaces regularly as required by the program to assess ADL needs and program compliance to assist families with maintaining housing. Submit work orders to property management.
• Evaluates, documents, and informs supervisor of physical plant needs of the housing unit and/or common areas.
• Leads social/psychoeducational and recreational groups directly or by engaging outside speakers
• Completes all Foothold AWARDS and HMIS data and reporting in a timely manner (3 business days).  Ensures resident files are complete and up to date.
• Mediates between customers and property management on rental payments, ADLs, and good neighbor skills.
• Prevents loss of income to CHI as a result of vacancy loss, lost rental payments, and /or DSS housing sanctions.  Adheres to proper use of company resources (cell phones, office supplies, internet, etc.).
• Completes discharge plans and exit property reviews and key collection, etc.
• Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (housing logs, unit inspection sheets, progress notes, ILPs, authorization forms required by DSS, special projects, etc.). 
• Maintains charts and files in an orderly fashion.
• Maintains clinical appropriateness and confidentiality at all times.

ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS

• Education:  Bachelor’s Degree; Master’s Degree in human services or related field preferred. (Extensive experience may be substituted for educational requirement).
• Experience:  Two years’ experience, working in a related field such as mental health, homelessness, healthcare or housing.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer skills:  Basic competency in MS Word, Excel, Outlook and on the internet.
• Math Skills:  Ability to formulate simple financial budgets.
• Physical Performance:  Ability to make home visits (walk distances, climb stairs, etc.).
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills:  Ability to relate to the underserved, homeless, and disabled populations. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.

DIVERSITY, EQUITY, AND INCLUSION

• Community Housing Innovations Inc (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. Community Housing Innovations is committed to diversity, equity, and inclusion.

  This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.