Fiscal Intermediary Coordinator

Person-Centered Care Services is a not-for-profit organization that creates social change within communities by supporting people with disabilities on their journey to self-identity and acceptance.

Benefits of Joining Our Team

• Health Coverage: Medical, Vision, Dental, and Life Insurance for employees working 30+ hours/week.
• Telehealth Services: Employer-paid access for all employees, regardless of hours.
• Voluntary Benefits: Including Accident, Disability, Legal, Identity Protection, and Pet Insurance.
• 403B Retirement Plan: Secure your financial future.
• PTO & Holidays: Generous time off, including your birthday!
• Employee Perks: Discounts on wireless plans, entertainment, dining, travel, and more.
• Financial Support: Bi-weekly stipends for eligible cellphone and transportation expenses.
• Education & Development: Tuition reimbursement and career advancement programs.
• Wellness Support: Access to the Employee Assistance Program.
• Referral Program: Earn rewards by promoting our inclusive workplace.

Why Join Our Team:

Position Overview: 

Key Responsibilities:

• Compliance: Ensure compliance with relevant OPWDD regulations and agency policies. This includes but not limited to working alongside the Administrative Supports Team, troubleshooting eVero issues (i.e. Staff clocking in/out), review of reports (Overtime, Watch Hours, Staff Action Plan, Life Plan, Level of Care, DDP2’s and more) are within OPWDD and PCCS guidelines.  
• Case Management: Maintain and oversee a caseload to support Self-Hired Staff and Individuals who choose to Self-Directed their services. This can include but not limited to, Attendance Roster Review, Invoice Reimbursement, processing Support Broker Billing, review Monthly Expenditure Reports, reviewing budgets, reviewing budgets and attending Circle of Support Meetings)
• Community Engagement: Build and maintain relationships within community partners, such as, Care Managers, Support Brokers, Self-Directed Participant/Designee, and any other members of the Circle of Support. Assist with conducting one-on one and/or group training for members of the Circle of Support, or other community partners on the Self-Direction model. While also reviewing PCCS policies and procedures.
• Payroll: Review and ensure compliance within Payroll alongside our Finance/Payroll Department. This would be to resolve any issues that might be outstanding, such as but not limited to, Employee Time, Attendance Roster, Self-Hired Staff Personal Time Off, Indirect Hours, and Late Timesheet processing.   
• Billing: Monitor revenue within the Fiscal Intermediary Department, while ensuring Fiscal Intermediary Fee meets OPWDD standards, and billing requirements. 
• Advocacy: Advocate for the needs and rights of people supported, ensuring they are receiving adequate services and support. Assist people supported with identifying additional resources and/or services. 
• Reporting: Ensure proper reporting, investigation, and review of all incidents relative to OPWDD Part 624 regulations and the New York State Justice Center. 
• Professional Development: Complete all mandatory and assigned training as needed. Take initiative in asking for support in areas needed for development and enroll in training opportunities to assist with accomplishing professional goals. 
• All other duties deemed necessary by the supervisor. 

Job Skills

• Communication and Collaboration: Communicates effectively with peers and supervisors by sharing clear, concise updates and information. Supports teamwork by actively listening and contributing ideas in a collaborative manner.
• Decision-making and Problem-Solving: Identifies and resolves basic issues using established guidelines. Seeks advice for more complex challenges.
• Adaptability and Flexibility: Adapts to shifting tasks and priorities as directed by supervisors. Maintains productivity in a dynamic work environment.
• Organizational Effectiveness:  Supports operational efficiency by following established processes and maintaining accurate records.
• Quality of Service: Performs tasks with precision and care, ensuring individuals with IDD receive reliable, respectful, and person-centered support.

• Age Requirement: Minimum age of 18.
• Experience:
  • 1+ years working in OPWDD HCBS Waiver programs including but not limited to Self-Direction, preferred.
  • 1+ years in a supervisory/leadership role, preferred.
• Educational Qualification: High School Diploma required. Associate degree in related field (i.e., Social Work, Mental Health, etc.), preferred.
• On Call: N/A
• Drivers Status: Valid Driver’s License, preferred. Ability to travel using any means of transportation, required.
• Physical Demands: The nature of tasks may vary based on the individuals being supported. This may include assisting with toileting and hygiene, which could involve lifting. Reasonable accommodations will be considered to enable individuals with disabilities to fulfill essential job functions.