Essential skills and experience:
- High School diploma required: Some college/degree preferred; or any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.
- Minimum 3 years of experience in audio/visual technology support.
- Strong expertise in AV systems, networking, wiring and infrastructure, with hands-on experience in system installation and maintenance.
- Proficient in Microsoft operating systems, Microsoft Office and relevant AV and networking applications.
- Demonstrated ability to troubleshoot and resolve complex technical issues involving AV systems and technology.
- Exceptional interpersonal and communication skills with a positive attitude and a strong commitment to delivering excellent customer service.
- Ability to manage multiple projects, prioritize tasks and meet deadlines independently.
- Keen attention to detail, with a focus on quality, accuracy and continuous improvement.
- Ability to maintain confidentiality and professionalism.
- Possess a valid driver’s license with a good driving record.
Valued but not required skills and experience:
- Experience in private estate/hotel/ hospitality/museum environments
- Microsoft certification or equivalent AV-related certifications
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical demands: Standing, walking, sitting, lifting, bending, and working in tight spaces. Close vision demands due to continual desktop computer work requirements. Driving of personal vehicle required to various local properties. Out of town travel required. Occasional lifting of up to 40 pounds.
- Work environment: Fast-paced, Office/cubical setting as well as computer room. Noise level usually moderate to loud
- Travel: Some travel required, often on short notice.
- General sign-off: The employee is expected to adhere to and ensure compliance with all relevant OSHA safety regulations for all facility personnel; as well as all company policies, and to act as a role model in the adherence to policies.
Qualifications
WHO ARE YOU?
You are a self-motivated, go-getter who takes extreme pride in their work. You require little supervision, and work well independently; but also enjoy being part of a team. You are detail oriented, and work well with structure and schedules; but you're fluid enough to change direction with little notice. You're open to feedback, because you always want to be just a little better than you were the day before. You think on your feet, and are an effective communicator - regardless of whether you're chatting with an intern or presenting to the CEO. You are able to manage multiple projects at once, and have great people management skills, for when it's time to delegate. You're professional, but don't take yourself too seriously and have an excellent sense of humor. You consider your profession more of a lifestyle than just a job - and are passionate about the career path you've chosen for yourself. You are open-minded, and willing to speak up when you have great ideas. You aren't afraid of change, and seek out opportunities to improve processes. You're comfortable leading (and completing) projects, and do so with a positive attitude. Your background likely consists of work on large properties, private estates, or in luxury hotels. You've taken on a lot in your career, and you're ready for your next challenge!
WHO ARE WE?
DFI is a private property management company dedicated to providing unparalleled Service Excellence to our clients. In support of our goal, we work hard to develop an amazing culture for our teams which extends far beyond a typical organization or benefits package. We offer many exciting programs that focus on developing the whole person - we work hard, play hard and know how to have FUN!
Why DFI?
- Fun, team-oriented environment
- Competitive salary and performance based bonus program
- 100% employer paid medical, dental, and vision insurance for employees and their dependents (with participation in our Wellness Incentive Program)
- 401(k) + match
- Generous vacation and personal time off allowance
- Charitable donation matching program
- Training and development opportunities
- Programs and activities to encourage a balanced lifestyle
This is a drug free workplace where all candidates are required to complete a background check and drug test before employment
DFI is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: DFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at DFI are based on business needs, job requirements and individual qualifications, without regard to age, race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. DFI will not tolerate discrimination or harassment based on any of these characteristics.
