Overview:
The Senior Manager of Portfolio Analysis will drive pricing optimization, interchange and cost optimization and strategic pricing initiatives by spearheading these processes within One Inc. This role will offer valuable pricing insights and financial guidance to Sales, ensuring a nuanced understanding of market dynamics and competitive positioning. The successful candidate will facilitate seamless communication and collaboration by recommending approvals to key stakeholders for commercial as well as partner deals. From a network perspective, this role will spearhead interchange and network optimization strategies to optimize One Inc and client costs and net revenue while ensuring alignment with industry standards and regulatory requirements. The successful candidate will drive a long-term competitive edge amongst the most dynamic business landscapes; the emerging digital insurance payments marketplace.
This role is pivotal in optimizing pricing strategies, contributing to the overall success and profitability of the organization.
The right candidate for this role must have extensive experience in Payments interchange and card brand cost structures, be detail oriented, and possess strong analytical and leadership skills.
Key Responsibilities:
- Train and direct support staff in producing statement analysis and pricing recommendations.
- Oversee statement analysis for pricing of new prospects completed by support staff. Make recommendations to ensure maximized profitability.
- Oversee the preparation of cost/revenue analyses and provide recommendations for repricing existing accounts.
- Audit current client profitability measuring hard and soft costs against revenue.
- Build and maintaining pricing tables for all approved pricing and product specific strategies.
- Provide VP of Payment Operations and Sales with suggestions for pricing adjustments to improve margins/revenue for existing accounts and drive a deeper understanding of profitability by client and product.
- Monthly review of invoices for sponsor banks, processors, and vendors that impact merchant profitability (such as Giact, Plivo, Primadata, SOVOS, and EASY OFAC). Ensure partners and vendors invoicing matches contract terms and usage.
- Prepare monthly metrics for Executive leadership detailing portfolio profitability trends and actions/efforts being undertaken to improve.
- Work in team environments that span functional and geographic boundaries.
- Provide oversight, quality control and employee evaluations of support staff.
Skills & Abilities:
- Proficiency in Microsoft Office Applications is required.
- Expert level Excel skills are highly desired.
- Demonstrated ability to prioritize and multitask in a deadline driven, high pressure environment.
- Understanding of the payments and banking industry (credit cards, ACH, chargebacks, returns, etc.).
- Demonstrated Expertise in Card Brand Interchange and cost structure.
- Excellent attention to detail, strong investigative skills and exceptional analytical skills.
- Exceptional time-management skills.
- Excellent written and verbal skills.
- Ability to effectively train and oversee the work of a support team.
- Must be team oriented with the ability to work independently.
- Strong interpersonal skills and the ability to adapt in a complex and changing environment.
- Windows / MS Office Suite.
- Familiar with conferencing technologies such as: Zoom, GoTo Meeting and Video conferencing.
- Ability to be flexible and to function efficiently when urgent situations arise.
- Ability to communicate professionally.
- Ability to maintain strong organization skills with high volumes of projects. Ability to efficiently multi-task and prioritize.
Education & Experience:
- Bachelor’s Degree in business or related degree, or relevant experience
- 5 Years Financial Services industry
- 5 Years Payments Industry experience focused on interchange, pricing and merchant profitability.
Desired Traits:
- Action Oriented, Growth Mindset, Positive Outlook, Problem Solver, Self-starter, Demonstrates Ethical Behavior, Strong Drive, Team Player, Supportive & Adaptable to Change, Exudes a commitment to Personal & Professional Development.
Physical Demands:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
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Environment:
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Standard indoor office setting; exposure to computer screens.
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Physical:
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Requires repetitive motion. Substantial movements/motions of the wrists, hands, and/or fingers. Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed
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Vision:
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See in the normal vision range with or without correction; vision sufficient to read computer screens and printed documents
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Hearing:
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Ability to hear in the normal audio range with or without corrections
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Company Profile:
One Inc provides insurers with the capability to give their customers what they expect: choice, control, convenience, and continuity. That’s the strength derived from the Power of One™ - a cohesive and seamless experience for both inbound and outbound digital insurance payments.
The One Inc Digital Payments Platform combines multi-channel digital communications with electronic payment processing and disbursement, creating a frictionless premiums and claims payments experience. As one of the fastest growing digital payments platforms in the insurance industry, One Inc manages billions of dollars per year in premiums and claims payments.
Headquartered in Folsom, CA—One Inc offers a competitive salary, and benefits including medical, dental, and vision insurance, 401(k) plan, a commitment to a solid work/life balance, and a policy of promoting from within whenever possible.
One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in.
