Summit Home Care Job Description Job Title/Position: Orders Management Clinical Nurse Coordinator
Reports to: Regional Orders and Scheduling Director/Director of Nursing
POSITION SUMMARY:
Receiving, reviewing, and documenting physician orders for our home health care company.
High-level customer service interacting with physicians’ offices to obtain orders via phone.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:
• Obtain specific physician orders for patients and upload them to a patient page in our EMR system.
• Ensure that physicians’ orders are accurately communicated to agency departments and staff.
• Demonstrate professional assertiveness when communicating with providers' offices.
• Report and/or troubleshoots missing or incomplete documentation.
• Utilize office and other patient care software, including Microsoft Word, Excel, Adobe and EFax
• Collaborate closely with outside physicians’ office personnel across various communication platforms.
• Maintain confidentiality of information related to patient and organization.
• Perform interdepartmental and external communication.
• Engage in team meetings and provide feedback.
• Develop and implement organization policies and procedure under guidance of supervisor(s).
• Attend in person trainings and meetings when necessary.
• All other duties as assigned by supervisor(s).
