Position: Tennis Pro
Department: Health and Fitness
Status: Minor Part Time, Non-Exempt, At-Will
Report To: Sports & Fitness Director
Position Summary
Under the direct supervision of the Sports and Fitness Director and as a member of the Health, Sports, Fitness and Aquatics Team, the Tennis Pro at the Addison-Penzak Jewish Community Center (APJCC) is responsible for successfully implementing member engagement and tennis programming initiatives that align with the core values of the organization. This position serves as a vital role in engaging and retaining members and facilitating a safe and welcoming environment that inspires members to achieve their health and fitness goals.
All employees of the APJCC are responsible for creating relationships with the members to add value to their membership and enhance their sense of belonging with the APJCC community.
Key Core Competencies
Member Engagement
- Strong commitment to creating a warm and welcoming environment to all members and guests
- Ability to foster strong relationships amongst both members and staff in a professional manner
- Act as a catalyst for members to be engaged at the APJCC in areas outside of fitness
- Experience working with a diverse range of people at various levels of fitness and ability
Program Management
- Understanding of the fundamental skills tennis with ability to implement an appropriate tennis program for beginner to advanced participants
- Knowledge of current industry standards and trends in tennis programming
- Strong personal skills in organization and program management
- Administrative skills that include email and high written and oral communication abilities
Leadership
- Ability to work independently
- Strong interpersonal skills and ability to collaborate with other team members
- Be a champion for member engagement through relationship building with both staff and members
Operational Effectiveness
- Ability to understand members’ tennis needs based on evaluation process and implement strategies for goal setting
- Knowledge of USTA and recreational tennis standards and best practices
- Assist the Sports and Fitness Director in the daily operations of the tennis facility, maintaining the courts in first class condition
- Functional understanding of ancillary sales and tennis class/lesson pricing
- Base knowledge to create goal setting plan for members to be successful
- Enforce APJCC policies including requirement for tennis court reservations
- Complete payroll in a timely manner. Including: Charging members and completing sessions within the computer system
Tennis Orientations
- Conduct 30-minutes for all new members
Risk Management
- Ability to respond appropriately in an emergency situation
- Ability to recognize and demonstrate safe use of tennis equipment
- Enforce compliance with all safety regulations among staff and patrons, working to eliminate potential hazards
- Ability to read, understand, follow, and enforce safety procedures.
