SIGNET is an ISO 9001 and ISO 27001- certified, trusted mission critical technology systems integrator. SIGNET supports the complex and evolving communication, security and connectivity needs for enterprise clients.
General Description:
The design engineer will serve as a technical expert and resource for pre- and post- sale opportunities. The role involves reviewing customer requirements, proposing design solutions, evaluating equipment placement, field conditions, and drafting design solutions. This role will collaborate with cross-functional teams, including project management, field staff, and sales. The projects involved encompass a wide spectrum, including IT, security, networking, and beyond.
Prepare bill of materials, estimated quantities, and cost estimates for customer proposals.
Collaborate with project management and be accountable for implementing the project road map and project plan on time, achieving goals with a high level of quality.
Coordinate with cross-functional teams, bringing together elements of design, troubleshooting, and analysis to provide seamless technology integration.
Be a trusted resource, driving customer growth and adoption of additional SIGNET offerings.
Work Experience Requirements:
- Ability to optimize customer technology integrations in large-scale environments.
- Ability to effectively communicate technical concepts with technical and non-technical audiences.
- A true technologist with a passion for learning new things and educating others.
- Self-motivated and curious to solve complex integration issues.
- Growth-mindset and constantly staying up to date with the evolution of technologies
- 2+ years of experience in solution design, solution architecture, or implementation
- 2+ years of experience installing, configuring, upgrading, troubleshooting, or integrating networking/audio visual/security/managed service technologies.
Skill Requirements:
- Excellent customer service skills, including the ability to progressively probe, analyze, identify root causes of problems, provide practical solutions, and negotiate resolutions.
- Ability to thrive in a fast-paced environment where each day provides a new set of challenges under limited time constraints involving complex configuration and/or troubleshooting requirements.
- Strong project and time management skills: can manage multiple projects with competing timelines.
- Strong foundational understanding of system integrations and how different technologies interact.
Education Requirements:
- A degree or equivalent work experience in engineering or networking (or a closely related field) that proves your love for making things work.
Comments:
- Role will be based in Norwell, MA office. Initial onboarding will require on-site presence 5 days a week.
We are an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
