Golf: Intern

Madden's is an award-winning resort, located on more than 1,000 acres, that anticipates the wishes and desires of vacationers and offers them fantastic golf, upscale dining, lakeside spa, tennis, activity programs for children, biking, shopping, and art gallery with painting classes and almost every kind of on-the-water recreation possible in Minnesota, including fishing. Madden’s has distinguished itself by an emphasis on gracious hospitality, quality, and diversity. Our philosophy is simply to provide the best that Minnesota has to offer. Madden’s is currently seeking a full-time seasonal Golf Intern. The goal of the position is to introduce the internship to all positions at a multi course resort facility.  The primary duties will be splitting time between the golf shop, outside services, and caddying, with additional learning opportunities depending on the individual and experience level including assisting with the management of daily golf operations, managing and tracking play, supervising golf staff, assisting with all merchandising functions, managing tournaments, instruction, and providing other professional services to ensure an exceptional golf experience.

• Complete necessary requirements and work toward membership in the PGA of America and/or LPGA.
• Supervise and manage the total golf operations in a professional and efficient manner in the absence of the Head Golf Professional. (extent of responsibility dependent on the level of the individual)
• Provide excellent customer services, professional advice and assistance to all patrons.
• Conduct oneself in a professional manner and always maintain a professional image.
• Be informed on and promote all club activities and services.
• Control and manage play; ensure guest check-in and fee collection in coordination with the starter.
• Assist in the purchasing, receipt, display, inventory, control, promotion and sales of merchandise.
• Proficient in the handicap program.
• Assist in managing tournaments and outings.
• Make a great first impression, you only get one.
• Serve our guests with a “CAN-DO ATTITUDE”.
• Perform in accordance with the daily procedures.
• Stage carts in staging area in an orderly and neat fashion.
• Keep all carts clean and neat.
• Responsible for the driving range.  Keeping the balls stocked, range picked, balls cleaned, and keeping range in a neat and orderly fashion.
• Assist guests with golf clubs.  A guest should never have to carry their golf clubs once they arrive in the parking lot.
• Man bag drop area. Assist guests with golf clubs on and off bag drop.
• Load and unload guest’s clubs from golf carts.
• Clean guest's clubs upon completion of their round.
• Keep cart staging and starting area non-congested, neat, and clean.  Do not allow carts to clog the passage area and arrange them neatly after having been used.

Skills and Abilities:

• Organized, great communication, decisive & flexible.
• Excellent listening, speaking, and writing skills.
• Great decision-making skills.
• Must be able to work alongside other people and independently.
• The ability to establish and maintain relationships with vendors and markets is essential.
• Time management.

Education/Experience:

1-year prior golf course experience preferred, not required.

Supervisory Responsibilities:

This position does not require any supervisory responsibilities.

Work Environment:

Work is performed in multiple outlets and facilities.  

Physical Demands:

Primarily stationary such as sitting or standing for prolonged periods of time. Must have the ability to stand, walk, talk/hear, both in person and by telephone, occasionally required to stoop, kneel, bend, crouch and lift up to 50 pound boxes and items sometimes repeatedly.

Expected Hours of Work:

Variable work schedule with weekends included.

Travel:

Less than 10% travel required.