Summary
The individuals who perform this job are responsible for pulling and stocking dry, freezer, and refrigerated goods daily. They ensure the expedition and stocking of deli transfers and invoices in a timely fashion and provide extraordinary shopping experiences for our guests.
Essential Duties and Responsibilities
Including, but not limited to, the following:
- Know and actively demonstrate, daily, our Company Mission Statement and Core Values.
- Maintain uniform standard, as detailed in the Employee Manual, for all worked hours.
- Clean/dust shelves, cases, freezers, products, and displays.
- Maintain neat and orderly sales floor and back stock, know what is running low and what needs to be brought out.
- Stock shelves and cases.
- Front merchandise and rotate stock for freshness.
- Review for out of date items, move close dated products to sell faster, and pull out of date products to transfer them out.
- Maintain contact with merchandisers; spoilage reports, sales on close dated items.
- Check price changes and key tags daily, maintaining updated and readable price and key tags on all products.
- Be aware of upcoming sales; get proper signage up before the sale, and then down after.
- Set up displays, arrange merchandise in floor stacks, on counters or tables, to promote sales.
- Update end caps and displays to always be full and shopper accessible.
- Prepare promotional events as necessary.
- Work with other departments on cross-merchandising and displays.
- Check DCI products: See what is on sale and how to quickly get those items sold.
- Order product in a timely manner: POs and transfers.
- Check transfer status daily, prepare transfers before deadlines, and put stock out from the transfer truck in a timely manner.
- Keep track of basket making items, bows, stuffing, baskets.
- Know and actively demonstrate superior product knowledge.
- Seek to continually improve related skills and knowledge to contribute to profitability and productivity.
- Greet guests and engage in conversation with a smile and a helpful demeanor, remembering that the guest always comes first.
- Recommend merchandise based on the guests needs or desires, with a focus to suggest our in-house brands.
- Answer guests questions concerning price and use of merchandise.
- Create client relationships with regular guests.
- Special order products for guests when necessary. Follow up with the guest.
- If needed, carry product to register counters and carry out products for guests.
- May be asked to run a cash register as business dictates.
- May be asked to receive as business dictates.
- Work with the receiver to oversee product coming in and to become aware of any issues that may arise.
- Provide feedback to management regarding fast or slow-moving product, stock levels, out of stocks, and department needs.
- Prepare sales floor and storage areas for inventory and assist in the inventory process if needed.
- Properly use and maintain computers and RF scanner equipment.
- Avoid conversations with coworkers when guests are present.
- Limit use of personal cell phone to work related activities only while on the sales floor.
- Carry out directives of management efficiently.
- Fulfill responsibilities with care and attention to detail.
- Practice teamwork and cooperation with others.
- Possess time management skills and be able to prioritize tasks.
- Ability to manage stress in a fast-paced environment.
- Work in accordance with all safety regulations of Specs Family Partners and OSHA.
- Constantly stand, lift, carry, walk, and bend. Reach products routinely weighing 50 pounds or more. Use arms, hands, and fingers to feel, handle, reach, and lift. Lift and/or move up to 50 pounds regularly and up to 100 pounds or more occasionally using proper lifting techniques and tools. Push and/or pull 50-100 pounds or more regularly. Communicate with and understand team members and guests. See product and signage.
- Other projects and tasks assigned by management.
- Yes, you may have to clean the bathroom.
- Attendance and timeliness are required. This is not a job you can do from home.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. State law says you must be over the age of 21 to work at Spec's. The requirements listed below are representative of the knowledge, skill, and/or ability required. In other words, here's the technical stuff.
Education or Experience
We'd prefer you to have retail sales and stocking experience, but if youre willing to learn, were willing to teach you. We'd like you to have a high school diploma or a general education degree (GED), but sometimes, experience is the best education. Strong product knowledge is a plus.
Language Skills
We need you to be able to read, comprehend, and write simple instructions or memos. You must be able to communicate with and understand coworkers and guests. Bilingual skills are a plus.
Mathematical Skills
You need the ability to add, subtract, multiply, and divide in both whole numbers and in fractions and decimals without taking your shoes off. You need to be able to calculate discounts and percentages. We can provide a calculator.
Demeanor and Personal Skills Smiley, Friendly, Helpful
You've got the job. Now you need to do the job. You need to be responsible, reliable, and committed to providing extraordinary service. Patience, friendliness, and an outgoing personality are needed for success. You need to be a self-starter with a strong work ethic who completes the job assignments in a timely fashion and then looks for the next task.
Hours
Full-time is typically 35+ hours per week. Must be available to work any shift on Friday or Saturday and must be available 80% or more of all shifts each week.
Part-time is up to 25 hours per week.
We schedule for the needs of our business. Working outside of your scheduled time without District Manager approval is prohibited and subject to discipline. In other words, you cannot decide to make up hours because you missed some time after a night out with your buddies unless your District Manager ok's it.
Reasoning Ability
You need the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Certificates, Licenses
In some cases, maintain a valid TABC Beverage Sellers Permit, and a valid Food Handlers Permit.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals who need them to perform the essential functions. This job regularly requires standing, walking, and bending; use of arms, hands, and fingers to feel, handle, reach, and lift; climbing or balance; communicating and understanding. You must be able to regularly lift and/or move up to 50 pounds regularly and up to 100 pounds or more occasionally using proper lifting techniques and tools. You must be able to push and/or pull 50 to 100 pounds or more regularly. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. This job also requires physical attendance based on a schedule made by management which may vary week to week based on the needs of the business.
Work Environment and Environmental Conditions
We provide a fun and positive environment in which to serve our guests. You will be exposed to outside weather conditions while youre working in our stores. You may be required to enter refrigerator/freezer areas wearing personal protective equipment (PPE). The noise level is usually moderate to loud.
