The Venue Sales Manager at the Andrew W. Mellon Auditorium will be responsible for managing the full life cycle of an event venue rental from inquiry through contract and payment. They will also provide logistical support to the venue operations team leading up to, during, and after events to ensure the seamless execution of events.
Other responsibilities include, but not limited to:
RESPONSIBILITIES
- Manages all aspects of event inquiry requests by communicating venue rental information to clients, approves applications, and writes contracts.
- Coordinates, schedules, and leads some client tours in coordination with the Venue Operations Manager.
- Manages the booking calendar for events.
- Develops new sales leads by networking, cold calling, etc.
- Follows up with clients throughout the full cycle of an event venue rental.
- Tracks all contract payments such as deposits and balances due.
- Works closely with the Venue Operations Manager and Assistant Manager to ensure smooth and pristine preparations and execution of any and all events.
- Ensures the delivery of superior customer service from the beginning to end of the event.
- Develops and maintains ongoing business relationships with venue, and facilities personnel, as well as vendors.
- Liaises sales team and with vendors during the event planning process to ensure everything is in order.
- Assists in all event set-up, catering services, logistics, tear down and follow-up processes the day of the event to ensure venue guidelines are strictly followed.
- Conducts final inspections on the day of the event to ensure everything adheres to the client’s standards.
- Assess an event’s overall success and submit findings to the team.
- Performs other duties associated with the position that are reasonably assigned to support the overall needs of the business.
