Summary/Objective
The Service Lot Porter assists the Service Department by inspecting cars for damage, parking new cars and coordinating work with the team members and management. Our service customers expect excellent service, and the lot porter plays an important role in making a great first impression when customers come into the Service Department.
Essential Functions
- Comparing serial numbers of incoming cars against invoices.
- Inspecting cars to detect damage.
- Verifying presence of accessories listed on the invoice, such as spare tires and stereo equipment.
- Recording description of damages and listing missing items on delivery receipt.
- Parking new cars in the assigned area.
- Maximizing the use of space and maintaining the dealership lot.
- Using necessary equipment for cleaning and servicing of auto parts
- Maintaining the standard and quality of service of the organization
- Understanding and delivering to the specific requirements of the customers
- Inspecting the vehicles thoroughly
- Maintaining the proper function of all service tools and equipment
- Reporting any damage to the supervising manager
- Coordinating work with team members and management
- Other tasks and responsibilities as assigned by supervising manager
Reasonable accommodations available to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
- Three years licensed driving experience and good driving record preferred.
- High School or GED preferred.
- Experience washing/detailing cars preferred, but not required.
- Must be able to act in a safe and responsible manner at all times.
Competencies
- Flexibility
- Communication Proficiency
- Collaboration Skills
- Detail-Oriented
- Organized
- Customer Focus
- Technical Capacity
- Teamwork
- Strong Work Ethic
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This position operates throughout the dealership. Time will be spent outdoors in the weather and elements.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl.
- The employee must occasionally lift or move up to 50 pounds.
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours will vary to accommodate the service department working hours. This position regularly requires working evenings, weekends.
Travel
The lot porter might be required to drive vehicles from one dealership to another.
Additional Eligibility Qualifications
None required for this position.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Statement
The Anderson Auto Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
