Lead Campus Tech

Duties and responsibilities 
We are looking for a go-getter, solution-oriented individual to join our staff team as a part-time Campus Tech. In this role you will research and manage technical solutions to ensure that the technology needs are being met at your assigned campus. This could be just the role for you if you thrive in a fast-paced environment, enjoy working in a highly collaborative environment that promotes teamwork, have a broad background in AV, sound and/or light technology, and desire to learn new skills and technologies.  

This is a part time role to support our Sunday Morning services, Wednesday Night rehearsals, and other events as needed on our Wilmington Campus.  

This position has the following responsibilities: 

• Providing excellent front-of-house operation for events including operating and training others on ProPresenter, PowerPoint, Audio & Light production. 

• Maintaining campus AV equipment in good working condition with AV contractor(s). 

• Recruiting, training, overseeing, and organizing volunteers and assisting staff into production teams. 

• Working with key staff/ministry representatives to develop and maintain excellent production quality standards for all events. 

• Performing both hands on and remote troubleshooting through diagnostic techniques and by asking pertinent questions. Directing unresolved issues to the next level of support personnel or outside vendors. 

• Evaluating, recommending, and implementing tech solutions that support functional and overall church initiatives. 

• Ensuring that best practices for servicing and supporting technology products are followed. 

• Continually working on developing and improving personal skills for use in ministry. 

Skills and qualifications 
A candidate for Campus Tech position should have the following prerequisites and qualifications: 

Leadership: Ability to attract, lead, train and engage volunteers. 

Communication and Problem-solving:  Strong communication and problem-solving skills using root cause analysis are crucial in this role. Strong critical thinking and decision-making skills 

Technical: Experience installing, configuring, documenting, testing, training, and implementing new applications and systems, with or without guidance from the Director of Media Technology.  

Project management: Ability to manage multiple tasks in a project team environment. Strongly developed organizational and time management skills and ability to move a project from conception to completion.  

Education and training requirements 

An Associate Degree or equivalent experience in audiovisual technology is preferred. Prior experience working or volunteering in a large church, or campus-based church setting is preferred. You should also have the following technical experience: 

• Installing and operating analog and digital audio systems. 

• Maintaining, setting up and operating in house and portable audio systems for events. 

• Operating light board and lighting systems. 

• Operating other presentation related systems (PowerPoint, ProPresenter, Windows OS, Mac OS, Zoom, Microsoft Teams, Planning Center, etc.).