Summary:
Provide mechanical engineering technical support, product training and application assistance to the region's staff and customer base in order to advance daily sales activities; share the Corporate Engineering workload.
Essential Duties and Responsibilities:
(1) Technical support
a. Provide technical support, information, seminar and training to customers and THK staff (new engineers, other Regional engineers, District Managers, Sales Administration Representatives, etc).
b. Support QA Department by analyzing failures and creating reports.
(2) Meet with customer for technical discussion
a. Meet or discuss with customer regarding to Mechatronics projects/issues.
b. Meet with customer regarding to troubleshooting applications.
(3) Calculation/Selection
a. Assist in product selection based on customer parameters.
b. Static/dynamic analysis of application.
c. Engineering calculations/analysis for Customers.
d. Mechanical design (3D Modeling, Drawings, Part Selection, Analysis, Calculations).
(4) Documents/Report
a. Prepare and manage engineering documentation on all projects.
b. Create instruction manuals, technical reports.
c. Submit a monthly report on engineering activities and visits.
d. Create seminar documents as needed.
e. Create engineering reports on applications and other relevant technical information to Sales department, upper management, includes THK Japan.
(5) Others
a. Attend and participate in Engineering meetings.
b. Attend and assist during trade shows.
c. Work on Corporate Engineering projects to help increase individual skill and the level of THK Engineering.
Confidential Data
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Proprietary technical specifications of THK and customer products: pricing information (FOB, price books, customer
Discount levels, etc.) business strategy and any other information deemed confidential by THK management.