Program Supervisor - Grand Forks

Want a Rewarding Career?

Community Options is looking for a Program Supervisor for the Residential Services department. This position is responsible for the supervision, training, and scheduling of Direct Support Professionals. Program Supervisors work closely with our customers to deliver superior services, such as cooking, cleaning, shopping, and transportation. In addition, the role supports our customers with their health, wellness, and personal cares. This role is in a fast-paced environment.

Who are we?

Are you passionate about making a difference in people's lives? Look no further! Community Options is excited to offer a fantastic opportunity for a Program Supervisor. In this fulfilling role, you'll closely engage with the developmentally disabled and elderly, providing schedule staff and covered shifts, follow policy, ensure quality service, observe site for standards, evaluate performance and provide feedback, maintain financial records and budgets, complete reports on time, work with supervisors to improve performance. You'll also play a crucial role in supporting their health, wellness, and personal care needs.

Why Community Options?

• Health insurance starting at $100/month* (individual plan)
• Vision and dental insurance
• Paid leave time
• Paid Holidays
• 401k
• Life insurance
• Rewarding work impacting the lives of those you serve!

The salary for this position is $18 - $21 an hour depending on experience (DOE).

Minimum Qualifications:

• High school diploma or GED
• Experience with Developmental Disabilities (DD) programs required
• Supervisory experience preferred
• Access to working mobile phone (iPhone/ Android)
• CPR and First Aid certified, or ability to obtain successfully during new hire training period.
• A valid driver’s license, acceptable driving record, reliable transportation, and proof of insurance for the vehicle subject to the statute of the licensing state will be required based on assigned job duties.
• Successfully pass a criminal background check, drug screening, and obtain ND Department of Human Service (DHS) pre-employment approval.
• Required to successfully complete required training and/or certification within specified time frame, includes DD certification; time requirements will vary based on assigned training or certification programs.

Essential Skills and Experience:

• Understanding of human services and developmental disabilities.
• Proficiency with computer including experience with Microsoft Office, Therap reporting
• Ability to communicate effectively in writing and orally.
• Demonstrated ability to lead people and get results through others; demonstrated team-building skills.
• Ability to plan over a one- to two-year time span.
• Ability to analyze problems; develop solutions at a functional and strategic level.
• Strong customer service orientation.
• Commitment to company mission and values.

Other Skills and Experience:

• Ability to work independently and as part of a team.
• Effective time management skills and ability to prioritize duties.
• Always maintain professional manner with customers and staff.
• Knowledge of community resources.
• Always maintain a professional manner with customers and in the community when representing the company.
• Make ethical and professional decisions.

Reporting to this position:  Direct Support Professional

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation(s) may be made to enable qualified individuals with disabilities to perform the essential functions.

• Physical Demands: While performing the duties of this job, employees are required to have the ability to climb (stairs), balance, stoop, kneel, crouch, reach (above shoulder), bend, twist, sit, stand, walk, push, pull, lift, grasp, fine motor manipulation, talk, hear, and complete repetitive motions; swimming may be required in direct care roles. Must occasionally lift and/or move objects weighing up to 50 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may be subject to working with customers that exhibit behaviors that would require the employee to use possible physical de-escalation techniques.
• Work Environment: Employees work in indoor and/or outdoor environments, i.e., office, home, or community setting. Employees are required to operate a motor vehicle and travel as deemed necessary. Assigned work shifts and locations will vary depending on the customers’ and/ or agency needs.

NOTE: The duties listed are not intended to be all-inclusive. Responsibilities assigned to any individual employee are at the discretion of the appointing authority.

Community Options exists to help people live individually and be active in their community.

Equal Employment Opportunity

Community Options does not discriminate based on race, color, national origin, sex, genetics, religion, age, or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.