Minimum Qualifications:
- An associate degree in a related field required, OR 1 years of experience in a setting providing direct services to clients, i.e., DSP, CNA, human services, customer service, or a related field defined by hiring manager.
- Requires a valid driver’s license, acceptable driving record, reliable transportation, and proof of insurance for the vehicle subject to the statute of the licensing state and the ability to travel based on operational and clientele needs, this may include travel to outer, surrounding regions as assigned
- Required to successfully complete the care coordination training provided by the State of North Dakota after being hired
- Successfully pass a criminal background check, drug screening, and obtain ND Department of Human Service (DHS) pre-employment approval
- Completion of training as required by Community Options
Essential Skills and Experience:
- Understanding of human services and developmental disabilities.
- Demonstrated ability to lead people and get results through others; demonstrated team building skills.
- Ability to plan over a one- to two-year time span.
- Demonstrates ability to manage resources and multiple projects while meeting regulatory and program requirements Ability to analyze problems; develop solutions at a functional and strategic level.
- Knowledge of company policies and procedures; basic accounting skills.
- Strong customer service orientation.
- Commitment to company mission and values.
- Make ethical and professional decisions.
Other Skills and Experience:
- Accurately observe and recall surroundings and events.
- Communicate information clearly, concisely, and accurately.
- Read, write, understand, and apply written instructions in English.
- Complete basic computer-related tasks.
- Make ethical and professional decisions.
- Organize and manage tasks.
- Provide quality customer service.
- Work as part of a team.
- Commitment to company values.
Reporting to this position: None
Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to enable qualified individuals with disabilities to perform the essential functions.
- Physical Demands: While performing the duties of this job, employees are required to have the ability to climb (stairs), balance, stoop, kneel, crouch, reach (above shoulder), bend, twist, sit, stand, walk, push, pull, lift, grasp, fine motor manipulation, talk, hear, and complete repetitive motions; swimming may be required in direct care roles. Must occasionally lift and/or move objects weighing up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may be subject to working with customers that exhibit behaviors that would require the employee to use possible physical de-escalation techniques.
- Work Environment: Employees work in indoor and/or outdoor environments, i.e., office, home, or community setting. Employees are required to operate a motor vehicle and travel as deemed necessary. Assigned work shifts and locations will vary depending on the customers’ and/ or agency needs.
NOTE: The duties listed are not intended to be all-inclusive. Responsibilities assigned to any individual employee are at the discretion of the appointing authority.
Community Options exists to help people live individually and be active in their community.
Equal Employment Opportunity
Community Options does not discriminate on the basis of race, color, national origin, sex, genetics, religion, age, or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
