SUMMARY:
Our associates deliver a higher standard of business services to support medical care and behavioral health care. We maintain professionalism, integrity, and commitment as we solve problems and make lives easier.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for the overall administration of all benefit plans including group health, dental, vision, supplementary coverage, H.S.A./FSA, and 401K plans.
- Administer employee benefits programs as well as assist with benefits enrollment, plan changes, and benefit related claims.
- Conduct benefits orientations to explain benefits options and enrollment systems.
- Prepare and distribute benefits enrollment materials.
- Document administrative procedures for benefit enrollment.
- Prepare, schedule, and facilitate benefits meetings.
- Serve as primary contact with carriers and third-party administrators.
- Respond to employee benefit inquiries regarding status changes, plan provisions, and other general benefit questions.
- Monitor benefits eligibility for part time employees to ensure compliance and timely offering of benefits.
- Manage the ACA Compliance dashboard in HRIS system.
- Reconcile bills by producing and balancing reports to ensure accuracy of billing.
- Oversee maintenance of employee benefit files, maintain group benefits database, and update employee records.
- Serve as lead resource for input, maintenance, and quality checks of benefits in HRIS system.
- Compile a variety of reports to get maximum utilization of the HRIS system including compliance reports and any ad hoc reports.
- Enter and ensure the accuracy of all benefits information in the HRIS.
- Partner with human resources and management teams to facilitate teamwork to collaboratively accomplish organizational goals.
- Demonstrate commitment and dedication to providing employee benefit support and guidance in the development and deployment of initiatives designed to solve problems and make lives easier.
- Maintain an accurate and up-to-date strategic planning manual with continuity BUS plan and goals.
- Perform all other duties as assigned.
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TRAINING EXPECTATIONS:
Associates in this role are expected, as a condition of employment, to complete all training assigned within a reasonable time period, generally within less than 15 days.
EMOTIONAL INTELLIGENCE (emotional quotient; EQ):
To be successful in the organization, associates should have a high EQ. This is necessary to communicate productively, to build and maintain relationships, to recognize and reduce stress, to defuse conflict situations and to increase job satisfaction. Our associates in this role should:
- Demonstrate commitment and dedication to providing associate support and guidance to solve problems and make lives easier.
- Have strong organizational skills that reflect the ability to seamlessly perform and prioritize multiple tasks with excellent attention to detail.
- Ability to handle confidential information with discretion and reflect the importance of privacy and confidentiality concerning employee’s personal information.
- Excellent interpersonal skills with the ability to always manage sensitive and confidential situations with tact, professionalism and diplomacy.
- Communicate, relate and manage professional relationships tactfully and respectfully at all levels of the organization.
SUPERVISORY RESPONSIBILITY:
This is not a supervisory position. This position does not have the authority to hire, fire, discipline, discharge, assign overtime, and/or direct and assign work, with the ability to effectively recommend any of these actions. This role does serve as a coach and mentor for other employees.
WORK ENVIRONMENT:
This job operates in a hybrid or clerical remote office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS:
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
POSITION TYPE/EXPECTED HOURS OF WORK:
This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. Evening and weekend work may be required as job duties demand.
TRAVEL:
This position rarely requires travel.
