Starter / Player Assistant

East Coast Golf Management, Inc. (ECG), is now hiring part-time Bag Drop and Range Attendants at our River's Edge Golf Club managed location in Shallotte, NC!

We offer membership to our travel club as a benefit to every employee after their first few months. This includes:

• Access to deeply discounted stays at our sister hotels and resorts
• Access to discounted stays at partner resorts and hotels
• Discounts on other travel-related expenses like airfare, car rental and more.

Employees of ECG also enjoy the benefits of:

• Complimentary employee meal during your shift (certain restrictions may apply).
• 20% discount on F&B excluding alcohol, tobacco, and food specials.
• Cost +10% off all Golf Shop merchandise excluding sale items.
• Complimentary Golf
  • Booking window after 2pm the day before requested tee time
  • Must be approved by the Head Golf Professional
  • Up to three complimentary guests

Part-time employees can also look forward to a benefits package that includes access to Teledoc, Employee Assistance Program, and potential eligibility to enter into our 401(k) plan!

POSITION SUMMARY
As a Player Assistant, you will monitor pace on the golf course, while responding to golfers' questions or concerns. During regular play days and tournaments, your main job will be primarily to ensure the pace of play on the golf course.

ESSENTIAL FUNCTIONS

• Monitor pace of play on the golf courses.
• Ensure only golfers are on the cart paths.  Politely direct walkers, dog walkers, bike riders etc. to exit cart paths.
• Ensure accurate information of carts, rental clubs and start times are monitored for every group.
• Assist the golf operation and the Shop Supervisor as business dictates
• Act as subject matter expert for players on the game of golf (e.g., rules, regulations, etiquette and culture)
• Ensure the safety of all golfers, including responding to any concerns brought forward by staff, guests, or members
• Respond to emergencies on the golf course and contact appropriate personnel for assistance as needed
• Assist with golf tournaments
• Obtain assistance from the Shop Supervisor, and Golf Operations Manager as needed to resolve player issues regarding adherence to Club policies/rules of the course
• Keep the Shop Supervisor updated of all concerns and/or comments regarding the condition of the course or players
• Explain daily course rules, and all pertinent information
• Other duties as may be required by management
• Fill divots, Fix ball marks on the greens
• Pick up trash and clean tee boxes of broken tees/debris
• Manage driving range as needed
  • Pick up balls
  • Clean and bag balls
  • Move ropes
  • Clean range packer

POSITION QUALIFICATIONS/REQUIREMENTS
Education/Credentials

• High school diploma or equivalent.

Experience

• Previous experience at a resort/club is preferred.

Other Requirements

• Must be familiar with the operations of a golf course and course etiquette. 
• Must be able to work under pressure and perform multiple tasks. 
• Must be able to work outside for long periods of time. 
• Ability to maneuver a golf cart through congested areas.
• Ability to lift golf bags in and out of carts.
• Ability to walk up and down steep cart paths.
• Ability to tolerate and work during adverse weather conditions.
• Ability to replace water jugs when empty, lifting up to 30 lbs.
• Must have a valid drivers license.

ECG’s Core Competencies
Accountability: Ability to accept responsibility and account for his/her actions.
Adaptability: Ability to adapt to change in the workplace.
Customer-Oriented: Ability to take care of the customers’ needs while following company procedures.
Enthusiastic: Ability to bring energy to the performance of a task.
Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
Interpersonal: Ability to get along well with a variety of personalities and individuals.
Responsible: Ability to be held accountable or answerable for one’s conduct.
Safety Awareness: Ability to identify and correct conditions that affect employee safety.
Tolerance: Ability to work successfully with a variety of people without making judgments.

Knowledge & Skills
Active listening: Ability to actively attend to, convey, and understand the comments and questions of others.
Autonomy: Ability to work independently with minimal supervision.
Energy: Ability to work at a sustained pace and produce quality work.
Friendliness: Ability to exhibit a cheerful demeanor toward others.
Judgment: The ability to formulate a sound decision using the available information.
Oral Communication: Ability to communicate effectively with others using the spoken word.
Organization: Possessing the trait of being organized or following a systematic method of performing a task.
Problem-Solving: Ability to find a solution for or to deal proactively with work-related problems.
Reliability: The trait of being dependable and trustworthy.


PHYSICAL REQUIREMENTS

WORK ENVIRONMENT
The Starter/Player Assistant works outside and indoors throughout the day. During busy hours, they are under pressure to ensure customers receive quick and efficient service.