SUMMARY OF POSITION:
The Medical Assistant I is an unlicensed health professional and is primarily responsible for assisting patients throughout the routine visit and helping with health management. The Medical Assistant I works collaboratively with other health care members to provide comprehensive, quality and accessible health care services to patients under the supervision of a medical provider, RN, LVN, clinic operations manager, , or clinic nurse manager, based on location.
ESSENTIAL JOB FUNCTIONS:
- Works closely with medical providers to provide comprehensive health care to patients
- Prepares for the patient visit in advance to ensure that all labs, diagnostics, hospital/ER discharge summary etc. are ready and available for the visit
- Assists in the provision of clinical services such as, but not limited to, taking vital signs; performing EKG, immunizations, skin tests, vision and hearing tests, and blood draws; and collects and prepares specimens as necessary
- Assists with clinical data measures and entry into the electronic health record including the patient’s height, weight, vital signs, , etc.
- Assists medical providers in updating health maintenance checklist and patient’s health record in Epic, and confirms purpose of visit
- Operates various medical equipment, e.g., electrocardiogram, audiometry, bilimeter, glucometer, spirometer, HbA1c meter, protime reader, pulse oximeter, and autoclave
- Injects, handles, or provides vaccines and medications to patients after verifying with RN or medical provider
- Measures and describes TB skin test reaction, and refers to medical provider if any reactions exceeding thresholds
- Prepares exam rooms before and after each patient in accordance with NEMS policy and OSHA guidelines, including restocking of exam rooms, operatory, and sterilizes instruments
- Assists providers during physical examinations, treatments, and procedures as requested
- Assists in discharging the patient at the completion of the office visit including going over the printed office visit summary; aids in the completion of medication, laboratory, and radiology orders; provides patient education information ordered by the provider; answers any final logistical questions the patient may have
- Arranges for hospital admission or ER visit as required
- Makes appropriate referrals to other departments within the agency as well as to outside agencies
- Refers to a registered nurse or a medical provider for any telephone or drop-in triaging cases
- Assists in checks of completeness of provider’s work
- Assists patients in ambulation and transfers
- Completes forms required for different programs, e.g., authorization, and referral forms
- Responsible to track and follow up on patients with continuing health care needs such as, but not limited to, health screening, breast, cervical, prostate, glucose, cholesterol, etc.
- Rotates to other clinic sites or medical departments as required based on operational needs
- Monitors and records refrigerator and freezer temperatures
- Assists the patient in or arranges for translation.
- Assists with achieving organizational goals
- Performs other job duties as required by manager/supervisor
