Responsible for the safeguarding of hotel property, assets, guests, visitors and employees by making continuous patrols of the property.
- Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. Answer house calls, assist guests and employees with respect to safety, security and hotel operations. Initiate and follow-up all investigations of crimes committed against property and persons. Assist sick and injured guests and employees, ensuring documentation and disposition of reports.
- Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
- Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, and employee and guest binder interaction.
- Ensure that any undesirable persons are effectively handled without interrupting the orderly flow of hotel operations.
- Other duties as assigned by management. Follow all Security Department standards including being relieved by the following shift officer(s) before clocking out.
