ROLE SUMMARY:

The Clinical Supervisor serves as an essential member of the program’s leadership team by providing clinical oversight and field-based supervision. The Clinical Supervisor oversees direct program services to ensure client quality care, including monitoring the program’s outcome measures and timely completion of documentation, ensuring providers meet their service delivery rate, and other program-related objectives. This position requires regular interaction with the Department of Mental Health, the Department of Child and Family Services, and other community agencies.

ESSENTIAL FUNCTIONS:

• Oversees a team of providers to ensure the high-quality care of all clients under their assigned caseload.
• Provides high-quality and rigorous individual and group supervision to unlicensed clinical providers, on a weekly basis, in alignment with the standards set forth by the Board of Behavioral Sciences.
• Supervises, coaches, and develops clinical and non-clinical staff by using a variety of supervisory techniques.
• Communicates program, administrative, and clinical expectations to team members and ensures compliance with state and federal mandates.
• Consults with team members to review and discuss client treatment plans for assigned cases. May provide direct support with more complex cases.
• Reviews case records for completeness, consistency, and quality of mental health services provided including the application of proper techniques.
• Conducts monthly audits of case files to ensure completeness and quality of progress notes and treatment plans.
• Assists in planning, developing, and implementing mandatory and discretionary mental health programs following applicable laws, ordinances, and regulations by determining type and level of services to be provided; measures of quality assurance to be employed, and formulating and carrying out policies and procedures.
• Regularly monitors staff performance expectations and completes their annual performance evaluation.
• Confers with program manager concerning employee relation matters.
• Keeps informed of new developments in the field of psychiatric social work or marriage and family therapy.
• Attends and actively participates in required training and meetings.
• Identifies staff training and development requirements and provides training and guidance to administrative and clinical staff to ensure mental health services delivery effectiveness.
• May carry a caseload that includes the more complex or emergency casework assignments as required.
• May review and/or approve treatment authorization requests from hospitals, contracted network and/or legal entity community-based providers/programs and recommend approval or denial of requests per specified state and Department of Mental Health contract compliance requirements.
• Other duties as assigned.

REQUIRED QUALIFICATIONS:

• Master’s degree in social work, counseling or psychology from an accredited college or university is required.
• A minimum of two (2) years of post-licensure experience is required. Must meet all BBS or appropriate licensing board. requirements to provide clinical hours that qualify towards licensure.
• A Minimum of 1 – 2 years of clinical supervisory experience in a community setting is preferred.
• Must possess an active license in the State of California as a Licensed Clinical Social Worker (preferred), Licensed Marriage and Family Therapist or Licensed Psychologist.
• Must possess and maintain a valid CA driver’s license and insurable driving record.

CONDITIONS OF EMPLOYMENT:

• Employee may be asked to pursue additional training when it is determined to be in the best interest of the Company.
• Employee must have the ability to use a personal vehicle with the required insurance coverage to complete the essential duties of their job and conduct agency business.
• Employee must maintain a valid California driver’s license and clean driving record that meets Wellnest’s insurance carrier’s criteria for liability coverage.
• In keeping with Company policy for all employees, the successful applicant must also complete a test for TB, and fingerprint clearance by the Department of Justice.
• The Company will provide exemptions in accordance with applicable law.

WORKING CONDITIONS:

• Employee regularly works out in the field and in an office environment.
• Employee may be required to work flexible, evening and/or weekend hours for time-sensitive projects.

REASONING ABILITY:

• Ability to effectively present information and respond to questions • Ability to read, analyze and interpret manual and office documents.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions.
• Ability to work independently and with others - including other employees, clients and members of the public - in face-to-face and telephonic contexts.
• Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints.
• Ability to be flexible and adapt to changing work demands.
• Maintain a high level of concentration and attention to detail for extended periods of time.
• Maintain a high level of ethical and professional standards in accordance with agency policy.

PHYSICAL DEMANDS:

• Ability to talk or hear in order to give and receive information and instructions.
• Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls.
• Ability to reach with hands and arms.
• Ability to use computer keyboard up to 50% of the day.
• Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment.
• Lift and/or move up to 25 pounds.
• Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required.

This description is only intended to illustrate the duties, responsibilities and requirements for it. It is not intended, nor should it be interpreted to describe each and every duty the employee may be required to perform.