Relief Night Auditor (Hotel)

Job Summary: The Front Desk Clerk (Part Time, On-call) is responsible for providing exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous, and professional manner.

Essential Functions:

• Provide exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous, and professional manner

• Respond to guest and reservation emails

• Receive and follow up with reservation calls over the phone

• Available to work weekends

• Be able to handle cash transactions

• Assist in answering hotel phone calls and notifying guests of message

• Other duties may be assigned

• High School diploma or equivalent required and two years hotel/Night Audit experience preferred.
• Motivated, driven, positive energy candidates.
• Must be reliable and trustworthy.
• Must be a team player.

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Must be able to lift and carry up to 50 lbs.
• Walking and standing are required. Reaching, handling, feeling, talking, hearing, and seeing.

• The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.