ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
- Provide oversight throughout the entire community. Directing team members to perform their duties as assigned. Contact departmental management to escalate issues when appropriate.
- Be the point of contact for residents, guests, and team members to address issues, answer questions, and provide support.
- Inform senior management of issues that occur outside of normal business hours or that otherwise impact the organization’s performance and success.
- Have in possession all items needed to perform the duties including; radio, mobile phone with the CarePredict App active, keys, and others as assigned.
- Conducts surveillance of the grounds, parking lots, and building interior.
- Conducts routine checks to ensure appropriate areas are secured.
- Maintains open communication with residents and team members to ensure the security of the facility.
- Acts and responds appropriately to all incidents/occurrences within the facility.
- Responds to emergency calls and fire alarms, as needed and reacts appropriately to the situation.
- Accurately and objectively report unusual incidents/occurrences verbally and/or in writing.
- Interacts with co-workers, physicians, residents and all other customers in a manner which encourages harmonious working relationships, enhances the image and reputation of the facility and promotes positive customer relations.
- Supports the facility’s mission statement by dependability in attendance, punctuality, maintaining confidentiality, the timely completion of assignments, and attention to principles of professional ethics and quality service.
- Has a commitment to professional and personal growth through development of skills and knowledge, as well as improvement in the facility’s performance.
- Ensures the rights, dignity, and confidentiality of all residents are maintained.
- All other duties as assigned by the CTO.
SUPERVISION & LEADERSHIP:
Receives general guidance; operates within departmental or facility guidelines using independent judgement in achieving objectives.
EDUCATION & EXPERIENCE:
High school diploma or GED
SKILLS REQUIRED TO SUCCESSFULLY ACCOMPLISH THE ESSENTIAL FUNCTIONS OF THIS JOB:
LANGUAGE SKILLS: Ability to read, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in one-on-one and small group situations to residents, and other employees.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to deal with problems involving several variables in standard situations.
COMPUTER OPERATIONS: Basic computer skills
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Blakeford at Green Hills is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
