Guest Service Attendant-Craig and 5th

As part of our team, your duties will include: (Duties and Responsibilities) 

• Increasing Guest Satisfaction 

• Ensure that each Guest receives a WOW Carwash best in class service experience. 

• Educate each Guest about our services, Guest benefits and operations and answer questions to each Guests satisfaction. 

• Guest questions are answered correctly, quickly, and in a friendly manner. 

• Help to achieve and exceed sales goals (Unlimited Wash Sales, Single Wash Ticket Average, Add on sales, etc.) 

• Reduce Damage Claims 

• Guide each vehicle onto the conveyor quickly, safely and maintain minimal space between vehicles. 

• The loading procedure is followed precisely, including smiling at the Guest and ending with two thumbs up. 

• Check every Guest’s vehicle before they enter the car wash to ensure that the vehicle does not have any visible safety issues  

• Complete WOW Carwash daily cleaning duties as assigned.     

• Ensure that the entire site (Welcome Stations, tunnel, signage, vacuum and lot area, office, restroom, equipment and breakroom) adheres to the WOW Carwash standard. 

• Complete opening and/or closing procedures on shift. 

• Complete WOW carwash daily, weekly, monthly and preventative maintenance duties as assigned. 

Along with strong Team focus, we encourage participation in problem solving, thinking outside the box, creating innovative ideas to create a healthy and productive environment. 

At WOW Carwash, we’re passionate about delivering exceptional experiences—not only for our guests, but also for our incredible Team Members. We are proud to have been recognized as the "Best Carwash in Las Vegas" for six consecutive years by the Las Vegas Review-Journal’s “Best of Las Vegas” awards.

Our commitment to a positive, people-first culture has also earned us the honor of being named a Top Workplace in 2025 by the Las Vegas Review-Journal. When you join WOW, you're not just starting a job—you’re becoming part of a team that values innovation, growth, and excellence in everything we do.

WOW Carwash is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members. Employment with WOW Carwash is at-will and may be ended by either party at any time, with or without cause.

The ideal candidate for this position will possess the following traits: (Qualifications) 

• Must be at least 18 

• Outgoing and friendly in order to provide high level of Guest service. 

• Dependable and punctual 

• Exceptional attention to detail 

• Basic computer skills 

• Must be able to take direction and follow instructions well