Health Information Technician

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person’s health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.

A Health Information Technician secures, organizes and manages health information data. This position ensures that the information maintains its quality, accuracy, accessibility, and security in both paper files and electronic systems. The role utilizes various classification systems to code and categorize patient information for databases and registries, and to maintain patients’ medical and treatment histories.  Activities include compiling, processing, and maintaining patient medical records in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. Additionally, the role provides analysis and reports to ensure compliance to health requirements and standards.

• Protect the security of medical records to ensure that confidentiality is maintained through HIM best practice processes and HIPAA complaint EHR security configurations.
• Review records for completeness, accuracy and compliance with regulations and notify original documenter and/or supervisor of incomplete or inaccurate information findings.
• Compile, organize and maintain patients' medical records through HIM best practice processes and packet structure configurations, and electronically record data specifying the collection, storage, analysis, retrieval, and reporting of medical records
• Release information to persons and agencies according to regulatory requirements and best practices.
• Process and prepare business and government forms including but not limited to subpoenas, medical determination forms, legal court documents, etc.
• Respond to HIM service requests, email, faxes and phone calls appropriately and timely. Prepare HIM reports, narrative reports and graphic presentations of information on SLAs and HIM metrics.
• Ensure data for EHR, other clinical databases supporting or connecting to the EHR and registries are functioning. Alert system administrators, managers and directors of issues as they arise
• Configure and manage transactional EHR Document Management functions including but not limited to Rosetta, Merger & Acquisition Holding Tanks, PMP, HIE, Patient Portal, OTech kiosks, etc.
• Participate in operational and/or clinical process improvement efforts as applicable.

Apply with your resume at www.terroshealth.org

Benefits & Wellness:

• Multiple medical plans - including a no premium plan for employees and their families
• Multiple dental plans - including orthodontia
• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
• 4 Weeks of paid time off in the first year
• Wellness program
• Child Care Support Program
• Pet Insurance
• Group life and disability insurance
• Employee Assistance Program for the Whole Family
• Personal and family mental and physical health access
• Professional growth & development - including scholarships, clinical supervision, and CEUs
• Employee perks and discounts
• Gym memberships
• Tuition at GCU and University of Phoenix
• Car rentals
• Bilingual pay differential

• High school graduate or equivalent
• 2 years’ experience in Health Information Management/Medical Records department required
• Certifications in Health Information Management (AHIMA’s RHIT), EHR support, and/or technical areas of proficiency preferred;
• Must be proficient in computer skills: Microsoft Office, Outlook; Adobe Pro; Electronic Health Record (EHR), NextGen preferred
• Experience in Integrated Care, Primary Care and/or Behavioral Health setting preferred;
• Knowledge, Skills, and Abilities: Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members.  Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions.  Strong organizational skills, and ability to thrive in a fast-paced environment/department, be flexible, and adapt readily to changes and transitions.
• Ability to read and communicate effectively in English; additional languages including Spanish preferred but not required.
• Must have valid Arizona driver’s license, be 21 years of age with minimum 3 years driving experience, and meet requirements of Terros Health’s driving policy
• Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 20 working days of assuming role.
• Must pass background check, TB test and other pre-employment screening

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions