Family Support Specialist- Oak Clinic

We are a mission-driven, service-orientated industry leader looking for a Family Support Specialist to join our team of caring professionals in our Oak Healthcare Clinic in Phoenix, AZ. 
 
The Family Support Specialist draws upon their personal growth experience to deliver the message of hope and recovery to individuals who are currently enrolled in treatment for substance abuse and mental health services.  If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you’ve been seeking.
 
Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients.  In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.
 

Recently awarded among Arizona’s Most Admired Companies in 2023 by AZ Big Media

Seeking a Family Support Specialist to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our Oak Healthcare Clinic. 

 
Full-Time Employed: 40 hours/week
Location: 44th St & McDowell Rd, Phoenix, AZ 
 
Bilingual in Spanish is a plus (Additional Language Differential Pay Available)
Full Benefits Package, including 401K
Generous PTO/Sick Time (4+ weeks in year 1)
 
Peer Certification Required - we can help you obtain this! 
 
Must Have a High School Diploma/GED and at least 6 weeks of Behavioral Health Experience

Starting at $17.18/hour 
 
 

As a Family Mentor you will be responsible for facilitating various family group activities that support and strengthen the member and their families assisting them in their recovery. You will be responsible for encouraging, assisting and supporting the family in expressing their perspective throughout the processes of assessment, service planning and service delivery while maintaining a focus on the recovery and resiliency. In addition you will create and facilitate a variety of family group activities that support and strengthen a family’s journey of recovery.

Benefits & Wellness:

•    Multiple medical plans - including a no premium plan for employees and their families
•    Multiple dental plans - including orthodontia
•    Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
•    4 Weeks of paid time off in the first year
•    Wellness program
•    Child Care Support Program
•    Pet Insurance
•    Group life and disability insurance
•    Employee Assistance Program for the Whole Family
•    Personal and family mental and physical health access
•    Professional growth & development - including scholarships, clinical supervision, and CEUs
•    Employee perks and discounts
o    Gym memberships
o    Tuition at GCU and University of Phoenix
o    Car rentals
•    Bilingual pay differential

Qualifications:

• Must have a High School Diploma/GED and at least 6 weeks of behavioral health employment experience
• The position has a requirement of a shared experience. A shared experience is defined as personally (or a family member) utilizing privately or publicly funded behavioral health services, to include substance abuse treatment or having a family perspective of recovery.
  • Self-Identify as a Behavioral Health recipient in recovery for at least 1 – 3 years and/or first-hand experience with family members with serious mental illness and/or chronic disease
• Completion of Peer Support Training and Peer Support Certification
• Professional experience in nutrition, fitness and/or physical health preferred
• Must understand and utilize a recovery approach and philosophy
• Exemplify great customer service and motivational skills
• Good interpersonal and communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions
• Must be able to work on a computer and tablet in Microsoft Office, with electronic medical records and in NextGen
• Minimum typing speed of 25 wpm
• Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health’s
• 39-month Motor Vehicle Record (MVR) driving policy
• Must be able to pass a background check

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.