Eligibility and Enrollment Specialist

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients.  In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. ​Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.

Awarded among Arizona’s Most Admired Companies in 2023 by AZ Big Media

Responsibilities:

As Lifewell’s Eligibility and Enrollment Specialist you will ascertain member benefits by interviewing members and assisting them with gathering all pertinent information for benefit application process. You will initiate, track and assist member benefits during and after the application process. 

Being detail-orientated is an important requirement of the job, as you monitor the completion of financial member information, work with outside agencies and facilitate AHCCCS eligibility checks and monitoring. In addition, you will train and assist case manager staff in the completion of application forms.

If you are dependable, caring and compassionate and find motivation in helping our members live better lives by sharing your own experiences, apply now! At Lifewell, we promote from within and foster an environment that encourages career growth and development.

Benefits:

• Multiple medical plans - including a no premium plan for employees and their families
• Multiple dental plans - including orthodontia
• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
• 4 Weeks of paid time off in the first year
• Wellness program
• Child Care Support Program
• Pet Insurance
• Group life and disability insurance
• Employee Assistance Program for the Whole Family
• Personal and family mental and physical health access
• Professional growth & development - including scholarships, clinical supervision, and CEUs
• Employee perks and discounts
• Gym memberships
• Tuition at GCU and University of Phoenix
• Car rentals
• Additional language pay differential available

Qualifications:

• Must have a High School Diploma/GED or equivalent education.
• Must have one year of experience in coordinating healthcare benefits, and validating member coverage.
• Preferred - working knowledge of Security Disability programs, Title XIX, Programs for developmentally disabled, welfare programs, Arizona Long Term Care system, Adult and Children/Adolescent programs.
• Shared experience, preferred. A shared experience is defined as personally (or a family member) utilizing privately or publicly funded behavioral health services, to include substance abuse treatment or having a family perspective of recovery.
• Must have a valid Arizona Level 1 Fingerprint Fingerprint Clearance card or be able to apply for one within 7 working days of starting employment.
• Valid AZ Driver License. Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health’s driving policy.
• Background Check.
• Minimum 1 year recovery from drugs and/or alcohol.
• Minimum typing speed of 25 wpm.