Human Resources Generalist

GENERAL DESCRIPTION OF POSITION

The Human Resources Generalist will assist with talent acquisition, performance management, employee relations, and compliance for the assigned area or region in alignment with established strategies, policies, and federal, state, and local laws.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Partner and provide guidance to the assigned region regarding HR policies and programs; including recruiting, benefits, compensation, employee relations, and compliance. This duty is performed daily, about 15% of the time.

2. Assist with the development and application of HR concepts, practices, policy and procedure to address organizational needs. This duty is performed as needed, about 5% of the time.

3. Answer general HR-related questions regarding policy, procedures, benefits, and employee relations. Maintain documentation as it relates to record-keeping. This duty is performed daily, about 10% of the time.

4. Prepare HRIS reporting. This duty is performed as needed, about 5% of the time.

5. Facilitate employee on-boarding and orientation. This duty is performed weekly, about 5% of the time.

6. Provide coaching and mentoring to managers and employees. This duty is performed as needed, about 10% of the time.

7. Serve as an advisor and ambassador to managers and employees on ICARE values and ACE culture. This duty is performed daily, about 10% of the time.

8. Investigate employee relation issues. Counsel employees and document concerns. Provide recommendations for corrective action and proper documentation by managers to support action taken. Facilitate employee off-boarding. This duty is performed as needed, about 10% of the time.

9. Monitor changes in employment law and train managers in employment law to ensure compliance. This duty is performed as needed, about 10% of the time.

10.Effective and efficient communication with all stakeholders. This duty is performed daily, about 5% of the time.

11.Ensure the highest level of confidentiality related to company and employee information. This duty is performed daily, about 5% of the time.

12.Perform any other related duties, as assigned. This duty is performed as needed.

13.Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 2 years related experience and/or training, or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to read a limited number of words and recognize similarities and differences between words and between series of numbers; ability to write and speak simple sentences as a means for basic communication. ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence. ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. ability to read, analyze, and understand general business/company related articles and professional journals; ability to speak effectively before groups of customers or employees. ability to write reports, business correspondence, and policy/procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

SHRM-CP or PHR, Bilingual in Spanish

SOFTWARE SKILLS REQUIRED

Advanced: Human Resources Systems

Intermediate: Alphanumeric Data Entry, Contact Management, Payroll Systems, Presentation/PowerPoint, Spreadsheet, Word Processing/Typing

Basic: 10-Key, Accounting, Database

ADDITIONAL INFORMATION

Working knowledge of HR-related laws and regulations and best practices.

Planning, organizing, and project management skills.

Excellent communication and presentation skills.

Ability to multi-task, shift priorities, and handle high-pressure time sensitive situations.

Strong interpersonal skills required to build relationships, promote teamwork, and resolve conflicts

Ability to handle confidential and/or sensitive information in a professional manner.

Must be able to work independently

Capable of handling multiple sites                                                                                                                                                           

Primary language used to perform this job is English.​​​​​​