Human Resources Generalist

Human Resources Generalist Job Description

Position: Human Resources Generalist 
Full-Time/Part-Time: Full-time, Monday-Friday, 8 am - 5 pm, with occasional evenings or weekends as needed to accommodate employee availability or organizational needs.
Department: Administration 
Reports to: Human Resources Director 
FLSA Classification: Exempt 

Summary

The Human Resources Generalist will be responsible for managing daily HR operations, supporting various HR initiatives, and ensuring compliance with company policies and employment laws. Working closely with the Human Resources Director, this role plays a critical part in fostering a positive work environment, supporting employee engagement, and promoting HR best practices across the organization.

At New Life Center, every role is a form of ministry.  We seek staff who are committed followers of Jesus Christ, aligned with our Statement of Faith, and who model our REAL values - Respectful, Encouraging, Accountable, and Loving.

Duties/Responsibilities

• Assist in managing employee lifecycle activities (onboarding, orientation, and offboarding) in collaboration with the HR Director to promote a smooth and positive employee experience.
• Support recruitment activities including posting job ads, screening resumes, and coordinating interviews, and conducting background & reference checks.
• Maintain employee records and HRIS data with accuracy and confidentiality.
• Handle employment verifications with accuracy and confidentiality.
• Coordinate and administer employee benefits programs with input and guidance from the HR Director, ensuring effective communication, compliance, and employee support.
• Assist in preparing and facilitating performance discussions.
• Answer frequently asked questions relating to standard policies, HRIS platform, pay, bonus, benefits, hiring processes; refer more complex questions to the Human Resources Director.
• Assist in ensuring adherence to employment laws and internal policies, working closely with the HR Director to maintain organizational compliance.
• Support employee relation matters with professionalism and confidentiality, escalating sensitive or complex issues to the HR Director as appropriate.
• Participate in the planning and execution of employee engagement and wellness initiatives in collaboration with the HR Director to support a positive and inclusive workplace culture.
• Coordinate training and development initiatives with input from the HR Director to ensure alignment with organizational goals and employee growth needs.
• Prepare and compile HR reports and metrics for review by leadership upon request.
• Conduct periodic audits of employee files and HR records to verify that all required documents are complete, accurate, and properly filed in accordance with company policy and regulatory requirements.
• Perform other related duties as assigned.

Position Reports to Stephanie Strum, Human Resources Director

Stephanie leads New Life Center’s human resources strategy and compliance efforts. With more than eight years of service to the organization and prior experience in communications, marketing, and administration, she brings a well-rounded perspective to HR leadership. Her multidisciplinary academic background in Criminal Justice, Psychology, and Recreation & Leisure further supports her commitment to fostering a mission-driven and compliant workplace.

This job description identifies the major responsibilities of this job. It does not include all aspects of the position such as the potential additional duties assigned by the Human Resources Director, the requirement for flexibility in helping others, or the highly valued team-oriented approach used for the overall benefit and success of New Life Center. 

Personal:

• Personal, evident, and  growing relationship with Jesus Christ.
• Compassionate hear for those in need.
• Willingness to serve others.
• Desire to see the lost transformed through the love of Christ.

Required Education and Experience:

• Bachelor's degree in human resources, business administration or related field.
• Minimum 2 years of experience in an HR related role.
• Knowledge of employment laws and HR best practices.

Preferred Education and Experience:

• Proficient in Microsoft Office and HRIS systems.
• HR certification (SHRM-CP, SHRM-SCP).

Additional Eligibility Requirements:

• Ability to pass a pre-employment drug test and background test.
• Must possess a valid driver’s license, maintain an acceptable driving record in accordance with the organization’s insurance carrier requirements, and provide proof of insurance, as required for the performance of job duties. 

Skills:

• Understanding of human resources principles, practices, and employment laws.
• Knowledge of benefits administration, employee relations and recruitment processes.
• Discretion and confidentiality in handling sensitive information.
• Strong verbal and written communication skills.
• Exceptional interpersonal and customer service skills.
• Highly organized with strong attention to detail.
• Effective time management with a proven ability to prioritize and meet deadlines.
• Ability to remain professional and composed in a fast-paced or high-stress environment.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Experience with or ability to quickly learn HRIS and related software applications.
• Typing speed of at least 40 words per minute.
• Ability to work both independently and collaboratively.

Work Environment:

• Prolonged periods of sitting at a desk and working on a computer, including data entry and other administrative tasks. 
• Must be able to lift up to 15 pounds at times. 
• Occasional driving is required for errands, site visits, and other work-related needs. 
• Work is generally performed in a professional office setting with frequent interaction with employees, management, and external contacts.