Marketing and External Relations Assistant

Job Title:                       Marketing and External Relations Assistant

Department:                   Marketing and External Relations       

Reports to:                     Marketing Revenue Manager

Status:                          Regular, full-time, non-exempt from overtime

Summary:

Primary contact for marketing administrative work such as asset management, advertising production, and budget upkeep. Support sales by developing and implementing cross-promotional opportunities for all concert series. Support marketing and external relations team members with administrative tasks as needed.    

Essential Job Functions:

• Act as external liaison to cultivate group sales leads, in support of achieving overall single ticket revenue goals
  • Explore and implement creative opportunities to grow group sales contacts from new and existing clients
  • Prospect and research organizations/groups to generate group business
  • Cultivate partnerships with community contacts (churches, schools, travel operators, affinity groups, retirement homes, hotel and apartment concierges, etc.), in conjunction with education and community engagement colleagues
• With support from the marketing and external relations department, grow future audiences by overseeing and implementing young professional, college student, and free ticket programs – create compelling offerings, recruit ambassadors, coordinate creation of collateral, track effectiveness, and plan and execute pre-/post-concert events
• Collect, organize, and manage all promotional assets such as photography, video assets, artist bios, artist headshots, and program notes
• Ensure that Houston Symphony information and content is updated on the Houston Theater District website and any other third-party listings sites
• Support production of marketing materials including but not limited to radio spots, print advertising, direct mail, and commercials, in conjunction with creative services colleagues.
  • Includes work with vendors and managing both internal and external approvals of marketing collateral
• Facilitate all marketing invoice processing and, with oversight from the Marketing Revenue Manager, manage upkeep with departmental budget tracking, in coordination with the accounting department
• Assist Chief Marketing Officer with administrative tasks, including but not limited to credit card expense reporting, presentation development, and coordination of departmental events and meetings
• Support other members of the marketing and sales team as needed on website updates, email marketing, promotions, and social media
• Work concert duty as required by the marketing and external relations team (approximately twice a month, involving evening/weekend hours)
• Perform additional duties as required by the Houston Symphony Society

• Bachelor’s degree in marketing or related field required
• 1-2 years marketing or non-profit experience
• Excellent organizational skills and detail-oriented approach a must
• Strong written and verbal communication skills, including excellent writing and proofreading skills
• Strong interpersonal skills and the ability to function effectively as part of a departmental team
• Ability to keep up with changing priorities, work well under pressure, and multi-task
• Facility in word processing and spreadsheet applications required
• Sales and customer service experience preferred
• Knowledge of orchestral music preferred
• Experience with Tessitura (CRM) a plus
• Ability to work evenings and weekends, including some holidays