Are you looking to be part of an organization that truly makes a difference? If you thrive in customer service and have a sharp eye for detail, we would love for you to consider joining Dogs Inc—a nonprofit committed to transforming lives by pairing extraordinary dogs with those in need.
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Our Finance and Pack Member Services team seeks an Administrative Coordinator to support the department’s daily operations. This is an excellent opportunity for someone eager to learn and grow within a mission-driven organization. The Administrative Coordinator works closely with the Donor Relations Specialist and the Pack Member Services Team and plays a vital role in supporting our donors and pack members by answering questions and providing exceptional customer service.
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Essential Duties and Responsibilities:
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- Assist the Donor Relations Specialist with data entry.Â
- Respond promptly to donor phone calls and emails.
- Support the timely processing of donor acknowledgment letters.
- Ensure proper acknowledgment of tribute gifts.
- Create new donor records and update existing records as needed.
- Process daily Gift Shop payments and provide support to gift shop volunteers as needed.
- Process Vet Center invoice payments and assist with student preventative purchases.
- Prepare and distribute the weekly major gift email.
- Prepare the weekly cash deposit and file related documentation.
- Research and resolve issues related to returned mail.
- Assist with onsite donations during special events, as needed.
- Maintenance of electronic pack member files.
- Responsible for maintaining adequate inventory and delivering branded apparel and name badges for new pack members and facilitating replacement apparel to existing pack members.
- Special projects as assigned.
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Qualifications:Â
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- High school diploma or General Education Degree (GED) and one year of related experience. Non-profit experience is helpful but not required. Ability to use Microsoft Office, especially Outlook, Excel, and Word.Â
- Excellent customer service skills.
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Responsibility for Money:Â
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This job is responsible for handling monetary donations (cash, check, credit card, Pay Pal) gift shop money, petty cash, mailing checks to vendors and putting incoming checks in a secure area, as well as verifying cash for deposits. This job is responsible for property such as computers, printer, calculator, phone, laptop computers and building keys.Â