Position Overview
The Business Development Associate is responsible for nurturing and expanding relationships with large, multi-state DSOs. The Business Development Associate achieves sales quotas and assigned account objectives by introducing DDS Lab to clinics that are part of newly engaged DSO’s, presenting the full range of products and services to the customer, monitoring customer sales performance and ensuring customer needs and expectations are met. The Business Development Associate is responsible for the growth in share of active offices of the DSO’s that they call on.
The Business Development Associate works with the office locations; doctors and office managers and is responsible for establishing productive, professional relationships and focus on providing solutions to customers laboratory needs.
Responsibilities
- Continuously track the offices belong to the assigned DSO’s.
- Partner with the Customer Onboarding Team to ensure each office has a proper site initiation.
- Continuously track customer purchases and buying trends and determine sales opportunities.
- Provide management with changes in customers financial, personnel or strategic status.
- Partner with all company personnel, including, other sales team members, Customer Onboarding, Field Support, customer service, or operations, in order to meet account performance objectives and customers’ expectations.
- Meets monthly sales targets and account management goals
- Responsible for maintaining an effective and harmonious working relationship with other sales management and field personnel whose support is essential for success.
- Conduct product training sessions at client locations (i.e., Lunch-and-Learns, evening programs, regional meetings, DSO annual meetings, etc.)
- Record all sales activity and client contact information in HubSpot
- Proactively contact, sell, and educate new and former clients as needed
