Signage Project Manager

The Project Manager is the primary point of contact between G&A and client. They are responsible for the coordination of internal and external project teams, creation and oversight of the project plan: budget, scope and schedule, and confirmation of contractual deliverables per the signed contract. The ideal candidate will be a strong leader that can easily adapt to a shifting environment while maintaining G&A standards and procedures. 

As a member of this diverse group, you will work collaboratively with internal physical and digital design teams, film teams, consultants, and clients from renowned museums, corporations, universities, and governmental organizations. Experience in project management in the built environment (architecture, landscape architecture, signage and wayfinding) is required; digital and media experience a plus but not essential, and will be learned over time on the job.

As part of this team, your responsibilities include:

• Manage production across multiple platforms including physical design, film production, web, mobile, and interactive installation development

• Manage day-to-day operational aspects of the project while maintaining adherence to contracted scope and G&A project management procedures
• Identify staffing resources needed on a project-by-project basis 
• Work with other project leads to assign and track individual responsibilities 
• Develop project plans and cost estimates to ensure the design falls within the client’s project budget 
• Facilitate full team communications by:
  • Running internal and external meetings effectively 
  • Resolving and/or escalating issues in a timely fashion 
  • Documenting and tracking decisions, approvals, and action items from meetings and calls
  • Managing G&A subcontractors to ensure seamless integration of all design aspects. Consultants may include architects, historians, writers, fabricators, media producers, general contractors,  AV systems designers, lighting designers, etc.
• Minimize G&A exposure and risk on a project 
• Identify opportunities for process improvement and makes constructive suggestions for change 

• Maintain internal project financial documentation, including:
  • Tracking and reporting project costs
  • Analyzing project profitability and revenue with Executive Producer and Operations 
  • Coordinating billing, accrual schedules, and invoice payments with G&A controller
  • Following up with clients, when necessary, regarding unpaid invoices 

• On occasion, assist with business development activities for new pursuits
• Identify additional service opportunities as they relate to a specific project 
• Effectively convey G&A message in both written and verbal business opportunity discussions 
• Manage client expectations for a healthy relationship including educating them on G&A process maintaining regular communication, and establishing a review and approval process

• Develop an understanding of digital design, production and software development 
• Maintain familiarity with museum industry standards: AAM guidelines, ADA compliance, operational strategies
• Manage 3-‐5 projects of varying scale from concept through conception, design, prototyping, software development, and installation
• Manage, build and maintain strong relationships with clients, internal teams and vendors
• Work with the team and Studio Director to scope, define, estimate, and manage budgets, project plans, specifications, and timelines
• Contribute ideas to projects and participate in team meetings
• Manage and participate in testing, quality assurance, content collection and organization
• Resolve any issues related to projects or raise issues to Studio Director for guidance ensuring projects stay within timeframes and budget 
• Travel to meetings and site visits as required by projects, and in accordance with COVID safety and health protocols

Basic Qualifications

• Minimum of 3 years experience in project management or integrated production
• Knowledge of design processes, including design phasing and site and architectural coordination
• Exterior Interpretation/EGD Project Management experience
• Interior/Exterior Signage and Wayfinding Project Management experience
• (both demonstrated with portfolio and references)
• Excellent communication skills for professional teams (IE talking to architects, landscape designers, general contractors and Clients etc) and ability to produce clarifying documentation to help manage teams
• Command of process and schedule for the nature of this work - ability to both develop schedule & sequence and ability to respond to schedules put forth by others (IE general contractor w/multiple specialty vendors)
• Ability to work well in a fast-paced environment on multiple, diverse tasks simultaneously
• An understanding of both technical and creative processes
• Strong organizational and time management skills and the ability to meet deadlines
• Confidence to drive a team to get the best results for a project
• Innovative and pragmatic problem-‐solver and decision-maker
• Desire to learn new technologies, tackle new challenges and grow professionally
• Interested in creating experiences that tell stories, teach and impact lives
• Ability to identify problems and develop potential solutions
• Fabrication experience a plus
• Agile Methodology, PMI training a plus

Benefits Include:

Competitive Salary, Vacation, Sick and Personal Holiday, Volunteer Time Off, Company Paid Holidays, Flexible Spending Accounts (FSA), Employee Referral Bonus Program, Medical Plan & Dental and Vision Plan, Retirement Plan, Summer Fridays, Sabbaticals and more…

APPLY

Qualified candidates, please submit a letter of interest and resume. 

Must be legally authorized to work in the United States. 

While our teams operate remotely, with hubs in NYC, D.C., and Portland, we welcome applicants from various locations to apply for the role such as California, Colorado, the District of Columbia, Delaware, Georgia, Illinois, Louisiana, Maryland, Massachusetts, Missouri, New Jersey, North Carolina, Oklahoma, Pennsylvania, Virginia, Washington.