Security Officer

SUMMARY:

Under direct supervision of the BlueWater Casino Security Supervisor, responsible for the protection, safeguarding and security of the Casino’s assets, personnel, guests, and all visitors during their assigned shift.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Responsible for the protection of the Colorado River Indian Tribes Enterprise assets. Prepares and submits reports as required, including patrol log. Patrol of the Casino premises, Hotel, entertainment venues, lobbies, corridors, bar, convention/conference, beach, marina, and parking areas on foot, bike and/or mule. Circulates amongst patrons to ensure their safety by being visible. Patrols the parking area to observe unauthorized persons and remove them from the area, if necessary. Cooperates with Law Enforcement Agencies in apprehending anyone involved in criminal activity. Performs opening and closing procedures in the casino areas. Provide information and directions to Casino Guests. Provides First Aide/CPR until advanced care arrives. Ensures equipment is clean and in working order and that uniforms are also clean and complete. Responsible for all safety operations for the Casino during the entire shift. Investigates all reports of accident and injury at the Casino and makes findings known to the on-duty Supervisor/Lead Officer or Security Management for proper documentation. Ensures compliance with Departmental Standard Operating Procedural Manual. Ensures department daily records are accurate and maintained. Provides escorts for guests as needed. Escorts personnel in and out of security areas. Escorts money exchanges, fills, credits, jackpots, etc. to different areas within the Casino. Maintains good communication with Team Members and maintains a positive and professional work environment. Contributes to a Team effort and accomplishes related results as required. Performs outstanding internal and external guest service by interacting and assisting guests and team members. All other duties as assigned (non-gaming functions and issued gaming license permitting).

KNOWLEDGE, SKILLS & ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.

Knowledge of safety operations, and procedures, safety methods and practices, and public/customer service skills in a Casino environment. Knowledge of applicable federal, state, county and local laws, regulations, and requirements. Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic. Knowledge of basic computer and keyboarding skills. Ability to communicate, read, and write clearly in basic English. Ability to demonstrate outstanding guest service at all times. Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with team members at all levels.

QUALIFICATIONS & REQUIREMENTS:

High School Diploma or GED, and arrests in the past year except minor traffic violations. Six months security experience preferred. Must be 21 years of age or older. No Felony, Theft, or Assault convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license. Must have a valid Arizona Driver’s License.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or moves up to 30 pounds and push, pull, or drags up to 100 lbs. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

Indoor office environment. This position regularly works indoors but may work outdoors in cold and/or extreme heat. The noise level in the work environment is generally quiet to moderate and may become excessively noisy at times. Will have contact with employees, external agencies and the public. The employee is occasionally exposed to fumes or airborne practices, including second-hand environmental smoke. The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult guests or staff members. The noise level in the work environment varies from light to moderate. Flashing lights from slot machines and band lighting.

Disclaimer: The duties and responsibilities identified in this position description are illustrative only and are in no way intended to be a complete list of activities that may be required of an incumbent. The information contained in this job description is for compliance with the American Disabilities Act (ADA) and is not an exhaustive list of duties performed for this position. Additional duties are performed by the individual currently holding this position and additional duties may be assigned.