Medical Assistant II

Job Summary:    

• Provide excellent customer service. 
• Maintain safe, secure, and healthy work environment by establishing and following policies and procedures.
• Verify patient information by interviewing patient and confirming purpose of the visit.
• Determine if the purpose of visit is urgent or emergent and should be taken directly to the ER.
• Collect patient demographics upon arrival.
• Secure patient information and maintain patient confidence by keeping patient information confidential.
• Prepare patient for exam by collecting medical history, vital signs, and required clinical information.
• Document patient current medications and all allergies.
• Assist provider during testing, examinations, and procedure when needed. 
• Follow provider's instructions to complete patient treatment.
• Provide and record all medications and immunizations ordered by provider and given to the patient.
• Take patient specimen and carry out laboratory test(s) ordered by the provider.
• Stock rooms with necessary supplies.
• Keep supplies ready by taking inventory on stock; communicate to the manager when an order needs to be placed.
• Perform administrative duties such as answering calls, returning calls, and verifying that lab and imaging reports are received.
• Demonstrate and encourage team behavior and exceptional patient/guest experiences.
• Uphold and promote patient safety and quality.

• High School diploma or GED required
• Certified Medical Assistant preferred
• One year experience in a clinical office environment and with an electronic medical record is preferred
• Proficient with MS Office software including Word, PowerPoint, and Excel is preferred
• Ability to work quickly and efficiently
• Must have organizational skills and a professional demeanor to work effectively with external and internal personnel
• Proper oral and written communication and telephone etiquette are required