Human Resources Generalist
Signature Retail Services is a leading provider of retail merchandising and fixture installation solutions across the United States. Our team is known for its professionalism, accuracy, and commitment to delivering exceptional service to our clients and retail partners. As our company continues to grow, we are seeking a dedicated and detail-oriented Human Resources Generalist to join our HR team.
In this role, you will work directly with the Director of Human Resources and the HR team, supporting HR operations across a multi-state, field-based workforce. This position demands strong Paycom experience, excellent organizational skills, and a high level of confidentiality. The ideal candidate thrives in a fast-paced environment, values accuracy, and is comfortable managing a variety of daily tasks and evolving HR projects throughout the year.
You will serve as a key resource for employees and department managers, guiding HR processes while ensuring compliance, professionalism, and a positive employee experience. This is NOT a remote position; you must be able to work 8 hours a day, 5 days a week within our corporate office.
Key Responsibilities
- Serve as an administrator for Paycom, including data accuracy, troubleshooting, reporting, workflows, and system optimization.
- Maintain accurate employee records, job changes, and organizational data within Paycom.
- Assist the Recruiting and HR team in maintaining accuracy with full-cycle onboarding and offboarding processes, ensuring compliance and a seamless employee experience.
- Assist the Recruiting team as needed, especially during rehires, system errors, or when assistance with the system is required.
- Assist the HR team with coordinating benefit enrollments and qualifying life events and support employees with Paycom benefits-related questions.
- Assist with HR projects like performance management, training initiatives, surveys/pulse surveys, audits, and internal communications.
- Assist the HR team in preparing and maintaining HR reports and metrics (such as turnover, headcount, and compliance tracking).
- Assist the HR team in staying compliant with federal and multi-state employment laws, including necessary postings and documentation.
- Assist the HR team in processing employment verifications, unemployment claims, and medical support orders efficiently and accurately.
- Respond to employee inquiries regarding HR policies, processes, and systems.
- Support employee relations efforts by documenting conversations, escalating concerns, and maintaining consistency in HR procedures.
- Administer Workers Compensation programs, ensuring timely reporting, claims management, and coordination with insurance adjusters and manager.
- Handle various HR projects throughout the year, supporting ongoing improvement and changing business needs.
