Castle Hill Inn is looking for a Hotel Restaurant General Manager to join the team.
Nestled on 40 acres overlooking the southwestern corner of Narragansett Bay, Castle Hill Inn – a Relais & Chateaux hotel – is a coastal haven where guests come to relax and rejuvenate against a spectacular New England backdrop, a location that is second to none. The property features guest rooms that are perched on the sand dunes of our private beach, a banquet facility, and two restaurants featuring the talents of the culinary team. Castle Hill Inn is proud to be part of the Newport Restaurant Group!
About the Position: In the General Manager role, you will be responsible for the daily operations and financial success of the property by optimizing profits and increasing sales.
About You: You are passionate, energetic and to whom pleasing and impressing guests comes naturally.
Essential Duties:
- Manage all areas of operation for the restaurant within the front of the house while ensuring standards of quality and service are met
- Development of Lawn management team to ensure alignment with CHI’s cultural, qualitative, and financial goals.
- Collaborate with senior leadership to plan and implement annual recruiting strategy aligned with department hiring goals.
- Responsible for administering effective training programs for Lawn line level staff to ensure proficiency, efficiency, and adherence to Forbes & CHI standards
- Effectively control payroll within establish budgetary guidelines
- Identify and effectively communicate R&M issues with facilities team.
- Execute miscellaneous administrative functions to ensure successful execution of business demands
- Responsible for planning, organization, and overall execution of Lawn Restaurant private dining.
- Ensure a safe environment to reduce the risk of injury and accidents for employees and guests
- Create and maintain relationships with CHI & NRG frequent guests to promote long-term traditions and personalized service
- Directs programs and energies with regards to guest feedback management including personal responses to guests and ensuring corrective actions where applicable
- Coaching and discipline for Lawn employees to ensure standards and growth goals are met
Compensation and Benefits:
- Competitive compensation $80,000-$90,000/Year
- Unlimited PTO
- Excellent health, dental and vision benefits with a flex spending account option
- HRA
- Ability Assist (EAP)
- Life/Disability Insurance
- Short term disability (MA only)
- Great 401k match
- Employee Ownership Opportunities
- 35% discount when dining in our locations
- Perk spot options
- Fully paid BJ’s membership
- Manager’s Dining Card
About Newport Restaurant Group: We are proud to be a 100% Employee-Owned Company. What does it mean to work for an 100% Employee-Owned Company? If you decide to join our team, you’ll not just be an employee — you’ll be eligible to become an owner in the company. Really, there’s no catch, we invest in our employees, and they in turn invest their time, energy and talents in our businesses! We have one of the strongest, friendliest hospitality staffs in New England. Our common goal is to make people happy through great food, great locations and great teamwork. If you feel the same, we want to hear from you.
