Business Insights and Analytics Manager

What You’ll Do

• Provides data-driven analysis and insights to help support business strategies by evaluating ongoing analytical needs, collaborating with internal and external business partners to build a consistent and accurate strategy for using data-driven insights.
• Drives the execution of multiple business plans and projects by identifying customer and operational needs
• Develops business strategies by recommending initiatives based on data; implementing processes based on recommended strategies; reassessing strategies to adjust to feedback and meet results
• Demonstrates up-to-date expertise in business analysis and advises on the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices.
• Drives processes across different areas of the business to ensure efficiency and compliance by establishing timelines, workflows, and requirements; overseeing training; verifying necessary documentation for reviewing results; managing functioning of key process and controls; and determining appropriate information.

Who you are:

• MBA or Bachelor’s degree in Business, Analytics, Statistics, or related field.
• At least 6 years of work experience in a role requiring analytical skills.
• Ability to partner with core internal technical teams to design and implement sales operations solutions that address customer needs.
• Proficiency in analyzing sales processes and mechanisms for sub-optimal performance, with an emphasis on defect reduction and productivity improvement.
• The ability to communicate findings and make recommendations for improvement clearly and effectively to multiple levels of the organization from sales managers to the CEO
• Experience in sales processes and tools, including Salesforce CRM systems, sales quota and territory assignment, and analytics.
• Competence in managing core Sales Operations processes, such as Account Planning, Quota Development, Sales Performance Management, Sales Incentive programs, and data issue resolution.
• The capability to model and simulate improvements to existing business processes, evaluate 'what-if' scenarios, and conduct dry runs to identify and resolve gaps before implementation.
• Aptitude for cross-functional collaboration across various teams, with a strong ability to multitask with a sense of urgency.