Position: Window Treatment Installer
Location: Charlotte, NC
Reports to: Regional Director
ABOUT THE SHADE STORE
At The Shade Store, we have handcrafted the finest Shades, Blinds, and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless experience, so we offer outstanding services to help our customers every step of the way, from inspiration to installation. We are always looking for friendly, passionate people to help us deliver the finest custom window treatment experience to our customers. Our team is growing and expanding, and there has never been a more exciting time to be part of it.
POSITION RESPONSIBILITIES:
- Perform in-home measurements and installations of our custom window treatment product lines; primarily roller/solar shades, Roman shades, and drapery, as well as wooden blinds and more
- Ability to learn motorization installation and programming techniques (particularly via Lutron) with complex motorized products
- Provide our customers with a world class experience throughout each measure and install appointment
- Leave a positive lasting impression with our customers by demonstrating how to use the product before leaving the job site
- Become skilled at using The Shade Store’s Measure + Install techniques and software systems to ensure accuracy and efficiency of every appointment
- Be a part of a growing network of Measure + Install professionals that partner closely with our local Design Consultants to ensure our customers have a seamless end-to-end experience
- Communicate and partner regularly with the Headquarters Measure & Install support teams while in the field and on-site
- Use personal judgment and initiative to develop effective solutions to challenges and obstacles pertaining to the measurement and installation of window treatments
REQUIREMENTS:
- High School degree or equivalent
- Experience in carpentry, custom installation or a transferable skilled trade required
- Significant experience with the use of a common hand, and power tools including but not limited to power drill, impact driver and level
- Experience with multiple types of fasteners, anchors and drill bits
- Proven ability and experience accurately measuring within 1/8 with manual and laser measurers
- Significant customer service and in-home service experience
- Strong spoken and written communications skills
- Punctual, reliable and possesses a great work ethic and the highest level of integrity
- A strong understanding of basic to advanced technology with computers, mobile devices and tablets
- Active driver’s license and insurable
- Ability to lift a minimum of 55 pounds and climb up and down ladders up to 26’ in height
THE SHADE STORE offer is contingent upon:
- Proof of legal authorization to work in the United States for The Shade Store, which will be confirmed by E-Verify within three business days of your hire date
The Shade Store provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
