Position: Scheduler/Customer Care Coordinator, Measure & Install Team
Location: Port Chester, NY
Position Reports to: Operations Manager, Customer Experience
ABOUT THE SHADE STORE
At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless experience, so we offer outstanding services to help our customers every step of the way, from inspiration to installation. We are always looking for friendly, passionate people to help us deliver the finest custom window treatment experience to our customers. Our team is growing and expanding, and there has never been a more exciting time to be part of it.
THE POSITION: Scheduler/Customer Care Coordinator, Measure + Install
As our national presence expands, we continue to grow our Measure & Install department. As a Scheduler/Customer Care Coordinator at The Shade Store you will support the operations of our network of field professionals. Based at our national headquarters in Port Chester, NY, this role will play a key role in providing a world class customer experience focused on scheduling and dispatching measure and installation appointments. You will also identify performance trends, optimize routes and propel continuous improvement department-wide.
RESPONSIBILITIES:
WHAT WE ARE LOOKING FOR:
THE SHADE STORE offer is contingent upon:
The compensation range for this position is $23-25 per hour, commensurate with experience.
The Shade Store provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.