Position Summary:
The Operational Compliance Specialist ensures adherence to federal and state mortgage lending regulations for a non-depository residential lending institution. This role is responsible for auditing mortgage data, monitoring regulatory reporting requirements, and supporting compliance initiatives to mitigate risk.
Key responsibilities include conducting compliance reviews, identifying and resolving discrepancies, and assisting in the implementation of regulatory changes. The ideal candidate possesses strong analytical skills, attention to detail, and a proactive approach to problem-solving. Effective written and verbal communication skills, along with a customer service mindset, are essential for collaborating with internal teams and ensuring compliance best practices across the organization.
Qualifications:
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Bachelor’s degree or equivalent experience in mortgage lending
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Proficiency in Microsoft 365 and loan origination software (e.g., Encompass)
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At least 2 years of experience auditing residential mortgage data, HMDA monitoring/reporting, and Mortgage Call Report (MCR) tracking for a non-depository lender
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At least 2 years of experience processing Adverse Action Notices and reviewing loan file dispositions
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Experience with HMDA reporting software (e.g., RiskExec)
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Strong knowledge of mortgage regulations, including HMDA, FCRA, ECOA, TRID, and FDCPA
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Ability to develop and review compliance policies and procedures
Essential Job Functions include, but are not limited to:
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Manage daily pipeline activity in Encompass, ensuring accurate tracking of loan applications, including adverse actions.
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Conduct first-level reviews of MCR data in Encompass to prepare quarterly NMLS reporting.
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Perform monthly HMDA testing for origination and adverse loan data.
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Conduct secondary reviews of HMDA data using RiskExec or similar software.
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Process and monitor adverse action notices, ensuring compliance with regulatory requirements.
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Support compliance initiatives related to HMDA, FCRA, ECOA, TRID, and FDCPA.
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Identify and resolve compliance issues through critical thinking and data analysis.
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Prepare compliance reports for internal teams, management, and senior executives.
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Assist in drafting and maintaining compliance policies and procedures.
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Provide cross-functional support to internal teams regarding compliance-related inquiries.
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Stay up to date with changes in federal and state mortgage lending regulations.
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Work effectively within a team environment, contributing to compliance initiatives and projects.
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Adapt to new developments and evolving regulatory requirements.
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Maintain a high level of professionalism and attention to detail in all compliance activities.
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Perform additional duties as assigned.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.
Working Conditions Information:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is often required to walk; use hands to finger, handle, or operate computers, objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.
This job description is not a contract of employment. The employer, in its sole discretion, may modify or adjust the position to meet the organization’s changing needs.
NFM Lending Inc. is an equal-opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. NFM believes success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.
